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Troubleshooting

Check that the telephone cord is undamaged and properly plugged in.

Disconnect any additional equipment that may be connected. If the problem is resolved, the fault is with the other equipment.

Test the equipment on a known working line. If the product works then the fault is with the line. Please inform your local telephone company.

No Number Shown in Display when Ringing

In order for this feature to function, you must subscribe to the Caller Identification service from your network provider.

If ****** is shown in the display, it either means that no information

was sent about the calling number, or that the caller has a secret telephone number. It may also be a voicemail message.

If MOBILE is displayed, the network operator has sent this call description as a name, the telephone number will only be visible when scrolling through the call list, press 0 when name is shown.

It may not be possible to receive CID information if the phone operates in a PBX system.

Warning Tone During a Call

The battery may be running low (recharge the hand unit).

Telephone Does Not Work

Check that charge contacts in handset and base unit are clean.

Check the adapter, is it correctly connected to the base unit and to the mains power? Check that the telephone cord has been correctly connected to the base unit and to the line socket, by disconnecting and reconnecting both ends.

Check the charge status of the handset batteries.

Try connecting another telephone, known to be in working order, to the line socket. If that phone works then it is likely that this equipment is faulty.

The Answering Machine Is Not Answering

Check that the unit is switched on

Check that the telephone cable and the mains adapter are correctly connected. Check that the answering machine is not full.

The Answering Machine Does Not Respond to Remote Control Check that the telephone you are using to remotely control the answering machine is a tone dialling telephone.

Some telephones only output a short tone beep when buttons are pressed, and this may not be enough to activate remote control. Please use a separate tone transmitter in these cases.

Also try holding the buttons down longer, approximately 1 second per digit.

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Doro 830R, 820 manual Other, Troubleshooting
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820, 830R specifications

The Doro 830R and Doro 820 are standout mobile phones designed specifically for seniors, focusing on simplicity, accessibility, and reliability. With an intuitive interface and senior-friendly features, these devices help users stay connected with their loved ones while catering to their unique needs.

One of the main features of the Doro 830R is its large, high-contrast display that makes it easy to read text messages and navigate menus. The device boasts large icons and a simplified interface, which are essential for older users who may have vision or dexterity challenges. Additionally, the adjustable font sizes allow for personal customization, ensuring optimal readability for every user.

Both models prioritize safety and peace of mind through built-in emergency features. The Doro 830R comes equipped with an emergency button that can be programmed to alert trusted contacts or services in case of an emergency. This feature enhances security for users living independently, allowing them to feel more secure and supported.

In terms of connectivity, the Doro 830R and Doro 820 support Bluetooth technology, enabling users to pair devices like hearing aids or wireless headsets. This compatibility is crucial, as it enhances the overall user experience, making calls and conversations clearer and more enjoyable. Furthermore, they both have an FM radio, allowing users to listen to their favorite stations and enjoy entertainment without needing an internet connection.

Another key characteristic is their impressive battery life, which is essential for users who may not want to deal with the hassle of frequent recharging. The Doro 830R and Doro 820 are designed to last multiple days on a single charge, ensuring that seniors can use their phones without anxiety about battery depletion.

The Doro 830R also includes a camera, allowing users to capture precious moments and share them with family and friends. This feature encourages users to engage with technology while preserving their fond memories.

In summary, the Doro 830R and Doro 820 are excellent choices for seniors. With their focus on usability, safety features, and robust technology, these devices are tailored to empower older adults and keep them connected to their loved ones in an increasingly digital world. Whether it's for everyday communication, safety, or simply to enjoy media, these phones represent a commitment to meeting the needs of senior users effectively.
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