Dual XHD7720 owner manual Troubleshooting General, Problem Cause Action

XHD7720 OPERATION

Troubleshooting - General

Problem	Cause	Action
	Yellow wire not connected or incorrect	Check connections for proper
Unit will not turn on	voltage Red wire not connected or	voltage (11~16VDC)
	incorrect voltage
(no power)
	Black wire not connected	Check connection to ground
	Fuse blown	Replace fuse
	Speaker wires not connected	Check connections at speakers
Unit has power	One or more speaker wires touching each	Insulate all bare speaker wires
(but no sound)	other or touching chassis ground	from each other and chassis
		ground
	Yellow or red wire touching chassis	Check for pinched wire
Unit blows fuses	ground
	Speaker wires touching chassis ground	Check for pinched wire
	Incorrect fuse rating	Use fuse with correct rating
	Unit is not mounted correctly or backstrap	Check mounting sleeve and
Excessive skipping	is not secure	backstrap support
	Physical defect in media (CD, CD-R or	Check media for scratches
	CD-RW)
ERROR-01 appears	Disc read error	Press eject or RESET
on display
ERROR-02 appears	Focus error or disc is in upside down	Press eject or RESET
on display
PROTECT appears	The WMA file is copy-protected by DRM	Write disc using WMA files that
on display	(Digital Rights Management)	are not copy-protected
NO FILE appears	Selected file is not available in direct or	Repeat search using valid
on display	alphanumeric search modes	parameters
INVALID appears	The file format is incompatible	Write disc using valid audio
		files with .mp3 or .wma file
on display
		extensions
	CD mechanism position out of alignment	Press and hold EJECT for 3
Unit will not accept		seconds to reset CD mechanism
		position
a disc
	CD transit screws still in place	Remove 2 transit screws located
		on top of the unit
	Pairing attempt has exceeded 90 seconds	Retry pairing sequence. Pairing
		must complete within 90
		seconds.
PAIR FAILED	Phone is not setup correctly to connect to	Check the device owner's manual
appears on the display	a bluetooth hands free device.	for instructions on enabling
		Bluetooth.
	Bluetooth device may not be compatible	Contact customer service for
	with the BTM60.	more information.
	Reset the BTM60 to clear the memory	From Bluetooth standby mode,
BTM60 reset	of previously paired mobile devices and	press and hold MODE for BTM60
	to clear recent dialed/missed/received	reset.
	phone calls from memory
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