Dymo M25, M10 Technical Specifications, Troubleshooting, Model, Problem/Error Message, Solution

Models: M25 M10

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Technical Specifications

Technical Specifications

NOT LEGAL FOR TRADE

Model

M10

M25

 

 

 

Capacity

10 pounds (4.5 kg)

25 pounds (11 kg)

 

 

 

Weight Increments

0.1 oz (2 g)

0.1 oz (2 g)

 

 

 

Accuracy

±0.2 oz

±0.2 oz

Under half the capacity

Over half the capacity

±0.4 oz

±0.4 oz

 

 

 

Units

lb/oz (kg/g)

kg/g (lb/oz)

 

 

 

Auto Shut Off

After three minutes of inactivity

 

 

 

 

Operating Temperature

50° - 104° F (10° - 40° C)

 

 

 

Interface

USB 2.0 Low Speed HID Scale Device

 

 

 

Power

USB or 3 AAA alkaline batteries

 

 

 

 

For information about our other scale products, visit www.dymo.com.

Troubleshooting

Problem/Error Message

Solution

 

 

 

 

 

 

 

 

No display

Ensure the scale is plugged in, or replace the batteries.

 

 

 

 

 

 

LO is displayed

Replace the batteries.

 

 

 

 

 

 

 

 

Negative number is displayed

A tare value is displayed as a negative number when the items

 

are removed from the scale. Press

0.0

to reset the scale to zero.

 

TARE

 

 

 

 

 

 

00000 is displayed

The item on the scale platform exceeds the maximum capacity

 

of the scale. Remove the item immediately to prevent damage

 

to the scale.

 

 

 

 

 

 

 

 

 

 

Display reads 0 g, 0.0 oz, or 0.00 oz with

This can happen because:

 

 

 

 

an item on the platform

The Tare/Zero button,

0.0

, was pressed while an item was on

TARE

 

 

 

 

 

 

the scale.

Power to the scale was disconnected or turned off and then on again with an item on the scale.

In both of these cases, remove the item from the platform and

press

0.0

to return the display to 0 g, 0.0 oz, or 0.00 oz.

TARE

 

 

 

If you need further assistance, contact Technical Support at (877) 724-8324. You can also obtain support at www.dymo.com.

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Dymo M25, M10 manual Technical Specifications, Troubleshooting, Model, Problem/Error Message, Solution