Troubleshooting

Review the following possible solutions if you encounter a problem while using your printer.

Problem/Error Message

Solution

 

Battery Low

• Attach the power adapter.

 

Battery Empty

• Recharge the battery pack. See Recharging the Battery Pack.

 

 

 

 

 

• Insert new AA alkaline batteries.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor Print Quality

• Clean the print head. See Cleaning Your Printer.

 

 

 

 

 

• Adjust the Print Contrast. See Adjusting Print Contrast.

 

 

 

 

 

• Check battery level; power may be low.

 

 

 

 

 

 

 

Label Jam

• Open the label cartridge compartment and remove the cartridge.

Motor is stalled due to label jam.

• Remove the label, clearing the jam.

 

 

 

 

 

 

• Make sure the label passes smoothly through the label guides on the label

 

 

 

 

 

cartridge and that the label and ribbon are taut across the mouth of the

 

 

 

 

 

cartridge. See Inserting and Removing the Label Cartridge.

 

 

 

 

 

• When the jam is cleared, press

to clear the display.

 

 

 

 

 

 

Uneven or slanted printing

• Check the label cartridge compartment to make sure the cartridge is

The cartridge is not positioned correctly.

inserted properly. See Inserting and Removing the Label Cartridge.

 

 

 

 

 

• Make sure the two levers in the label compartment are locked on either

 

 

 

 

 

side of the cartridge holding the cartridge in place.

Cannot close the label cartridge lid

Make sure nothing is blocking the cartridge cover and that the label cartridge

The cartridge is not inserted correctly.

is inserted properly. See Inserting and Removing the Label Cartridge.

 

 

 

 

Unable to return to the previous menu

•

Press

to return to the previous menu.

 

 

•

Press

to return to the display and clear all settings.

 

 

Nothing shows on the display

• Ensure the printer is turned on.

•Insert new batteries, charge battery pack, or plug in power adapter.

•Remove power adapter and batteries, and then reattach power to restart the printer.

Insert label cartridge

Open the cartridge compartment and insert a label cartridge. See Inserting

No cartridge is present.

and Removing the Label Cartridge.

 

 

 

 

Display text is too light to read

• Turn on backlight. See Using the Backlight.

 

 

• Adjust the display contrast. See Adjusting the Display Contrast.

 

 

 

Too many lines

• Reduce the number of text lines.

 

Too many lines for this label width.

• Insert a wider label cartridge.

 

 

 

 

Barcode not allowed

• Replace the label cartridge.

 

Barcodes can only be printed on 19 mm

• Change the label width.

 

wide labels.

 

 

Print error...

• Open the label cartridge door and check that the label is not jammed.

The label is jammed.

• Pull a small amount of label from the cartridge to make sure the label

 

moves freely.

 

 

 

 

No response when pressing keys

• Press each key to determine which key is jammed.

 

One of the keys may be jammed.

• Press the jammed key firmly until it returns to its normal position.

 

 

 

How do I remove the backing from the label?

RHINO labels have an easy-peel split back.

Split

 

1. Locate the split on the label backing.

backing

2. Gently pinch the label length-wise, folding toward the printed side of the label. The label backing will separate.

3. Carefully peel away the backing from the label.

If you still need assistance, visit the DYMO Web site at www.dymo.com.

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Dymo Rhino 5200 manual Troubleshooting, Problem/Error Message Solution
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Rhino 5200 specifications

The Dymo Rhino 5200 is a robust label maker designed specifically for professionals seeking efficiency and accuracy in their labeling tasks. Housed within a rugged, compact body, this device is ideal for both on-the-job use and everyday office needs. The Rhino 5200 stands out due to its user-friendly interface and variety of features that streamline the labeling process.

One of the main features of the Dymo Rhino 5200 is its fast and easy labeling capabilities. With its built-in keyboard, users can quickly input text, and the device boasts a display that shows how the label will look before printing. This preview feature minimizes errors and saves time, making it an essential tool for anyone who requires multiple labels or extensive inventories.

The Rhino 5200 utilizes thermal printing technology, which means it doesn’t require ink or toner. Instead, it heats the printing element to create clear and durable labels—an environmentally friendly option that reduces waste. This technology also results in sharp, legible prints that can endure various conditions, including exposure to moisture and harsh chemicals, making them suitable for both indoor and outdoor applications.

The device supports a wide range of label sizes and materials, including flexible nylon, heat-shrink tubes, and long-lasting polyester. Users can select from over 150 different symbols and a variety of font styles, enhancing creativity and utility. This flexibility makes the Rhino 5200 perfect for labeling cables, shelves, bins, and even electrical panels.

Additionally, it features a memory function capable of storing up to 100 of your most frequently used labels. This function significantly speeds up repetitive tasks, allowing users to produce labels with ease. Another notable characteristic is its ability to quickly switch between different label types, adding to the efficiency of operations.

With its rugged design, the Dymo Rhino 5200 is also built to handle tough work environments, resistant to drops and bumps while ensuring reliability. Its long-lasting battery life further enhances portability, making it accessible for professionals who are on the move.

In summary, the Dymo Rhino 5200 is an advanced label maker designed for efficiency, reliability, and ease of use. Whether for professional or personal use, its combination of durability, versatility, and innovative features ensures it meets the diverse needs of users across various fields.
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