Troubleshooting 37

DX-24L230A12/DX-32L220A12/DX-46L261A12
Remote controlGeneral
The picture has a
few bright or dark
spots.
• A few bright or dark spots on an LCD
screen is normal. It does not affect the
operation of this TV.
Good picture, but no
sound.
• Increase the volume.
• Make sure that the sound is not muted.
• Make sure that the correct audio mode
is selected.
• Make sure that the audio cables are
connected correctly and securely to
the back of your TV.
• Make sure that the antenna or cable TV
is connected correctly and securely.
See “Connecting a cable or satellite
box” on page9 or “Connecting an
antenna or cable TV (no box)” on
page12.
• If you are using an antenna, the digital
channel signal may be low. To check
the digital channel signal strength, see
“Checking the digital signal strength”
on page25.
• The audio cable(s) you are using may
be bad. Try a new set.
Poor picture • Make sure that the room is not too
bright. Light reflecting off the screen
can make the picture difficult to see.
• If an S-VHS camera or a camcorder is
connected while another connected
device is turned on, the picture may be
poor. Turn off one or more devices.
Good sound but
poor color
• Adjust the contrast, color, and
brightness settings.
Audio noise • Other devices (for example, surround
sound receiver, external speakers, fans,
or hair dryers) may be interfering with
your TV. Try turning off one device at a
time to determine which device is
causing interference. Once you have
determined which device is causing
interference, move it further from the
TV to eliminate the interference.
No output from one
of the speakers
• Adjust the audio balance. See
“Adjusting sound settings” on page22.
• Make sure that the audio cables are
connected correctly and securely to
the back of your TV.
After images appear • Do not display a still image, such as a
logo, game, or computer image, for an
extended period of time. This can
cause a permanent after-image to be
burned into the screen. This type of
damage is not covered by your
warranty.
Problem Solution
Problem Solution
Remote control
does not work.
• Make sure that the power cord is
correctly connected to your TV and a
power outlet.
• Make sure that there are no
obstructions between the remote
control and the remote control sensor
on the front of the TV.
• Point the remote control directly at the
remote control sensor on your TV. For
the location of the remote control
sensor, see “Front” on page5.
• Make sure that the batteries are
installed correctly. See “Installing
remote control batteries” on pag e 17.
• Replace dead batteries with new
batteries. See “Installing remote
control batteries” on page17.
Trouble
programming your
existing universal
remote control.
• See instructions and a table of
common codes in “Programming a
different universal remote control” on
page40.
• Codes are subject to change. For up to
date codes, go to
www.Dynexproducts.com.
• Replace dead batteries with new
batteries. See “Installing remote
control batteries” on page17.
• Refer to the User Guide that
accompanied your universal remote
control and contact the manufacturer
if problems persist.
Problem Solution
No power •Make sure that the power cord is
correctly connected to your TV and a
power outlet.
• Unplug the power cord, wait 60 seconds,
then plug the cord back in and turn on
your TV.
• Other devices (for example, surround
sound receiver, external speakers, fans, or
hair dryers) may be interfering with your
TV. Try turning off one device at a time to
determine which device is causing
interference. Once you have determined
which device is causing interference,
move it further from the TV to eliminate
the interference.
“No signal” error
message is
displayed
•Press INPUT and make sure t hat you have
selected the correct input for the device
or service you are trying to use.
• If you are using a cable or satellite box,
use the remote that came with that box
to change channels.
After Auto
Channel Search,
there are no
channels
• Reception can vary by channel
depending on the broadcast power level
of a given station. Contact your cable or
satellite TV provider.
• Make sure the antenna or cable/satellite
TV is connected securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box and
your TV.
DX-24L-32L-46L_11-0908_V2.book Page 37 Thursday, August 25, 2011 2:57 PM