38 TroubleshootingDX-24L230A12/DX-32L220A12/DX-46L261A12
One or more
channels do not
display.
• Make sure that the channels are not
blocked. See “Setting parental control
levels” on page27.
• Make sure that the channels are not
hidden. The channel may have been
deleted from the channel list. You can
tune to the channel by pressing the
number buttons or you can add the
channel back to the channel list. See
“Hiding channels” on page24.
• If you are using a cable or satellite box,
use the remote that came with that box
to change channels.
• Make sure you have the correct input
selected to view channels from the cable
or satellite box.
• If you are using an antenna, the digital
channel signal may be low. To check the
digital channel signal strength, see
“Checking the digital signal strength” on
page25.
Password is lost. • Enter 9999 to access parental controls,
then set a new password. See “Setting or
changing the password” on page26.
Some settings
cannot be
accessed.
• If a setting is grayed, the setting is not
available in the current video input
mode.
TV cabinet creaks. • When the TV is in use, the temperature
rises naturally and may cause the cabinet
to expand or contract which can cause a
creaking noise. This is not a malfunction.
Control buttons
do not work
• Make sure that the Button Lock option is
set to No. See “Locking control buttons”
on page29.
• Unplug the power cord, wait a few
seconds, then plug the cord back in and
turn on your TV.
TV keeps turning
off
• Make sure that the sleep timer is not
turned on. See “Setting the sleep timer”
on page33.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your TV, then
turn it on again.
Problem Solution
DX-24L-32L-46L_11-0908_V2.book Page 38 Thursday, August 25, 2011 2:57 PM