Troubleshooting

11

Formatting a memory card

If your computer has trouble recognizing a new memory card, format the memory card in your camera or by using the following steps:

1Insert your memory card into the reader.2 Click Start, then click My Computer.3Under Removable Storage, right-click the appropriate memory card icon.4Click Format.

5Type in a name into the Volume Label box. The name of your memory card appears next to the icon.

6 Click Start.

7When you see a warning, click OK.8Click OK on the Format Complete window.9 Click Close to finish.

Troubleshooting

If memory cards do not appear in My Computer or Windows Explorer, check the following:

•Make sure that the card reader is fully connected into your computer. Unplug and reconnect your card reader.

•Try a different memory card of the same type in the same slot. If a different memory card works, the original memory card should be replaced.

•Disconnect the cable from your card reader and shine a flashlight into the empty card slots. Look to see if any pins inside are bent, and straighten bent pins with the tip of a mechanical pencil. Replace your memory card reader if a pin has bent so much that it touches another pin.