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Troubleshooting

If memory cards appear in My Computer but errors occur when writing or reading, check the following:

•Make sure that the memory card is fully inserted into the slot.

•Try a different memory card of the same type in the same slot. If the different memory card works, the original memory card should be replaced.

•Some cards have a read/write security switch. Make sure that the security switch is set to Write Enabled.

•Make sure that the amount of data you attempted to store has not exceeded the capacity of the card.

•Inspect the ends of the memory cards for dirt or material closing a hole. Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol.

•If errors persist, replace the memory card.

If you get an error message when installing the card reader software, check the following:

•Make sure your card reader is connected to your computer.

•Make sure only one card reader is connected to your computer. If other card readers are connected, unplug them before installing the software.