4

Troubleshooting

Problem
Solution

 

 

The drive cannot be

• The drive hasn't been connected

recognized.

correctly. Make sure that the USB

 

cable and power connector are

 

tightly connected.

 

• If you installed a USB 2.0 PCI card,

 

make sure that the PCI card driver

 

has been installed.

 

• If your PC has a built-in USB 2.0 port

 

and you are using Windows 98SE,

 

install the driver.

 

• Check the BIOS settings.

 

 

The drive can read data and

Windows doesn't support the playback

audio discs, but it can't read

of DVD discs and you must install

DVD discs.

software to play DVD discs.

 

 

The external speaker doesn't

• Make sure that the audio cable is

have sound when playing

connected to the audio connector

music CD.

properly.

 

• Check connections at both the

 

drive and the sound card. If they

 

are connected, verify that the

 

sound card is working.

 

 

The drive can't read former

Before writing CD-R discs with data

session(s) of the CD-R disc

copy, remember to choose Import

which has been written two or

session to read the former sessions.

more times.

 

 

 

There is noise while reading

If there are labels on the disc, they will

the disc.

cause noise.

 

 

The drive doesn't have power.

Make sure the power cord is

 

connected securely.

 

 

The tray cannot be ejected.

• Some burning or playing

 

applications lock the drive. You

 

have to eject the tray by using the

 

application.

 

• The CD is inserted incorrectly.

 

Insert a straightened paper clip

 

into the manual eject hole on the

 

front panel.

 

 

The drive cannot read some

Make sure the disc does not have deep

discs.

scratches, fingerprints, or other

 

contaminants on the surface. If

 

necessary, clean the disc.

 

 

The drive cannot write to a

• Use the burning software provided

disc.

with this drive or download an

 

updated file from Internet.

 

• Your hard drive is too full.

 

Additional hard drive capacity is

 

required if using the hard drive as a

 

temporary buffer.

 

• Place the disc into the tray

 

correctly.

 

• The blank disc needs a full format

 

first if using packet writing

 

software.

 

 

 

Troubleshooting

 

 

Problem

Solution

 

 

“Buffer underrun” always

• Turn off the screen saver and TSR

occurs while writing discs.

(Terminate and Stay Resident)

 

programs.

 

• Turn off any other applications

 

while burning.

 

• Select good quality, high-speed,

 

supported blank discs.

 

• Increase your computer memory.

 

• Select different burning software.

 

• De-fragment your computer‘s hard

 

drive.

 

• Keep the source and destination

 

discs free of scratches, fingerprints,

 

or contamination.

 

• Copy data as an image file to the

 

hard drive to avoid buffer

 

underrun.

 

• Keep the system clean. Do not

 

install redundant drivers or

 

applications to reduce system

 

loading as well as conflicts.

 

• Enable Buffer Underrun Protection

 

mode if your software supports it.

 

 

Specifications

 

Performance

 

Transfer rate (read)

 

CD-ROM.........................................................

7800 kb/sec (up to 52X)

CD-RW...........................................................

6000 kb/sec (up to 40X)

DVD-5..........................................................

21632 kb/sec (up to 16X)

DVD-9..........................................................

13520 kb/sec (up to 10X)

Transfer rate (write)

 

CD-R ..............................................................

7800 kb/sec (up to 52X)

CD-RW...........................................................

4800 kb/sec (up to 32X)

Data buffer .................................................................................

2 MB

Writing modes

 

.............................................................................

TAO (Track at once)

..............................................................................

DAO (Disc at Once)

.........................................................................

SAO (Session at once)

......................................................................................

Multi-session

...............Incremental Packet Writing (fixed and variable packet size)

Writing speed

 

CD-R ....................................................

8X/16X/24X/32X/40X/48X52X

CD-RW.......................................................

4X/10X/12X/16X/24X/32X

Mechanism (physical)

Interface .................................................................................

USB 2.0

Disc loading..............................................................

Tray (motorized)

Audio output level ...................................

Line out = 0.6 ± 10% Vrms

Power requirement

 

Input..............................................................

AC 100~240V, 50/60Hz

Output....................................................................

5V 1.5A, 12V 1.5A

Dimensions

 

...................1.8”× 6.0”× 9.2”(46.25 mm × 152.5 mm × 234.5 mm)

Weight...........................................................................

4.4 lbs. (2 kg)