10 | Troubleshooting | ||
Troubleshooting | |||
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| Symptom | Possible Solution |
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| The Windows | • Make sure that the ExpressCard adapter is correctly installed in |
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| Device Manager | the Express Card slot. |
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| does not show | • Repeat the driver installation procedure, then make sure that the |
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| the ExpressCard | device exists. |
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| desktop, click Properties, then click the Device Manager. If |
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| adapter |
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| the Silicon Image Sil 3132 SATALink Controller is shown, the |
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| ExpressCard adapter is working correctly. |
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| • Remove the ExpressCard adapter and reinsert it in the |
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| ExpressCard slot. |
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| • Make sure that your computer's operating system is updated to |
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| the latest version. |
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| An eSATA |
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| peripheral is not | Properties, then click the Device Manager. If the SATA |
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| detected by the | peripheral is listed in the Device Manager, it should be |
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| computer | working correctly. |
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| (Windows) | If it is shown as an unknown device, the cause may be a |
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| defective eSATA peripheral or its software drivers. Do the |
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| following: |
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| • Check the eSATA connection and try a different eSATA cable. |
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| • Check your SATA device's power source, and make sure that it |
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| provides enough power for your SATA device to run stably. Refer |
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| to the SATA peripheral’s user guide for the power supply |
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| specifications. |
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| • Uninstall your SATA device, then reinstall the SATA device driver. |
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| • Make sure that the SATA device is using a current driver. You can |
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| download current driver software from the manufacturer's Web |
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| site. |
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