10

Troubleshooting

Understanding indicators

Your adapter has two indicators or lights labeled 100M and 1000M on its back plate. They can give you information about your network traffic and help you determine problems when troubleshooting.

A steady green light of 100M indicates a good connection at 100 Mbps.

A flashing green light of 100M indicates that the network adapter is sending or receiving data at 100 Mbps.

A steady green light of 1000M indicates a good connection at 1000 Mbps.

A flashing green light of 1000M indicates that the network adapter is sending or receiving data at 1000 Mbps.

Pinging your adapter

PING (Packet Internet Groper), is a utility to determine if a specific IP address is accessible. It works by sending a packet to the specified address and waiting for a reply. Ping is primarily used to troubleshoot Internet connections. By sending out a PING, you are verifying that a specific computer is available. Because all computers on the network must have a unique IP address, a reply means that a computer is on the network and that it can communicate.

If the computers can communicate, the hardware and cabling are probably installed correctly. If you cannot ping another computer, there is probably a problem with the hardware. Check the cabling and adapter installation. If you are unable to access the network, even when you receive a reply to your ping, there is probably a software configuration issue. Verify that all the settings are correct.