eNotify remote monitoring of
the UPS and battery system,
Eaton is there with you—able to
respond to alarms and real-time
battery data to avert potential
battery problems.
Service and support enhance
performance
Eaton recognizes that superior
power reliability requires
flawless execution from
its services team. Every
Powerware 9395 includes an
on-site startup from a factory-
trained field technician to insure
proper installation, operation,
and customer training. In
addition, we include a full
year of on-site 24x7 parts and
labor warranty and service
protection plan coverage at
no extra charge. Finally, our
experts will remotely diagnose,
trend, and proactively spot
problems and expedite field
technicians with appropriate
parts when required during the
first year with our advanced
eNotify remote monitoring and
diagnostic service.
Included at no extra charge with
every Powerware 9395:
• 24x7x365 startup service
and customer training
• One-year limited factory
warranty1
• Service protection plan 24x7
coverage, 8-hour response
(upgrade to 4- or 2-hour
where available), parts
and labor, unlimited on-site
emergency response support
• eNotify Remote Monitoring
and Diagnostics service: 24x7
critical alarm notification and
monthly reports on UPS and
battery health
• 24x7 technical support access
In addition to the warranty
and first year of on-site
coverage, Eaton offers a wide
variety of support agreements
for continued preventive
and emergency response
maintenance. Eaton PowerTrust™
Service Plans include:
• UPS and battery scheduled
preventive maintenance
• Parts and labor coverage for
electronics and/or batteries
• Factory–trained technicians
with genuine Powerware
parts and diagnostic tools
• eNotify Remote Monitoring
• Available coverage: 24x7,
8/4/2-hour response, or 8x5
next business day response
• 24x7 technical support access
Advanced software allows you
to see the entire picture
Eaton’s Power Xpert
Architecture enables you to
monitor much more than
your Powerware 9395 UPS; it
transforms your power system
into an integrated, agile system
that delivers real competitive
advantage. With the software
and hardware components
of Power Xpert Architecture,
you can monitor, control,
and manage your complete
power system effectively and
efficiently via a simple, Web-
based interface. All of the varied
elements of your power system
such as PDUs, batteries, and
other critical equipment are
integrated into a single, easily
managed whole to monitor
the availability and reliability
of your electrical power, lower
energy costs, extend equipment
life, and more. And Power Xpert
Architecture’s open standards
and scalable approach make
it easy for your power system
to grow and adapt to a rapidly
changing environment.
Eaton delivers a new level of
confidence
The culmination of 40 years
of R&D excellence, the new
Powerware 9395 UPS means
confidence—confidence that
your organization’s critical
systems are protected by the
most reliable, efficient, and full-
featured protection available.
Eaton will be there with you for
the long term with premium
warranty coverage and expert
technical support. To find out
more about the new Powerware
9395 UPS, visit our website at
www.powerware.com/9395, or
contact us at 1.800.356.5794.
1. Refer to the Eaton Electrical Inc. Limited Factory Warranty for Powerware three-
phase UPS products for specifications, limitations, and terms. Service and support
specifications may vary by country.
Power Xpert Architecture Overview
For additional information, please call 1-800-392-3299 or email info@naat.com www.naat.com