EdgeStar AP12000S-1 Troubleshooting, EdgeStar Portable Air Conditioner, Issue, Possible Cause

Troubleshooting

Follow the troubleshooting guide below to resolve common issues.

Issue	Possible Cause	Solution
My air conditioner is	Unit is not receiving	Make sure the unit is
not functioning at all	power	plugged in
	LCDI power cord is	Press the Reset button
	tripped	on the LCDI cord
	Insufficient power	Move the unit to
		another outlet. Check
		your circuit breaker.
		(Refer to the rating
		label on the back of
		the unit to determine
		the Amperage draw)
	Water reservoir is full	Drain the unit and
		restart
	Control panel is	If no indicator lights
	disconnected	turn on, contact
		customer service
My remote control	Batteries not installed	Install new batteries
does not work and the	Bad batteries	Replace the batteries
indicator light on	Batteries installed	Reinstall the batteries
remote does not turn	incorrectly	correctly
on	A defective remote	Contact customer
	control	service
My air conditioner is	The unit is not level.	Make sure the unit is
making a loud noise		on a level surface
	A foreign object has	Remove the object
	jammed the fan.	from the fan
	The floor below the	Move the unit to a
	unit is uneven	level surface
My air conditioner is	Unit may have been	Shut off the unit. Let
making a continuous	shipped on its side	the unit sit on a level
metallic knocking or		surface for at least 24
pinging sound		hours and restart.
	Damaged compressor	Contact customer
		service
My air conditioner is	Drain plug is removed	Attach the drain plug
leaking	Cracked base pan	Contact customer
		service
My air conditioner runs	The air conditioner	Contact an electrician
for a little while and	may be plugged into	if the unit works in a
then it trips the power	an outlet that can not	different room or circuit
cord or the circuit	supply the correct
breaker	amount of current
The control panel	Unit may have a faulty	Contact customer
lights blink randomly	control panel	service

EdgeStar Portable Air Conditioner 16