EdgeStar FP430-FP860 manual Welcome and Thank You, Need Assistance?, For your reference…

Welcome and Thank You

Welcome and thank you for purchasing this EdgeStar portable freezer. We are glad you choose us and we take pride in knowing that, like our products, our customer service will be just as dependable. Once you complete the easy unit set up by following this manual, your portable freezer will provide you years of great service.

Please save the original product packaging in case you need to safely transport this portable freezer in the future.

For your reference…

Please write down the model and serial number here, as they are needed to obtain service for your unit. The two numbers are on the label located on the back of your unit. You may also want to staple your receipt to this manual. This will provide you with a quick reference as these numbers will need to be obtained for possible service under your warranty.

Model Number ______________

Serial Number _______________

Date Purchased ______________

Need Assistance?

To better serve you, we ask that you do the following before contacting our customer service…

Read this manual: it contains instructions to help you use and maintain your portable freezer properly.

If you received a damaged appliance: please immediately contact the dealer that sold you the appliance.

Read the troubleshooting section: in order to save you time and money we ask you to check this section before calling customer service. This section will help you solve common problems that might occur. If you do require service, our friendly and efficient customer service representatives are available online via email at service@edgestar.com or by telephone at 1-866-319-5473.

This warranty does not cover use of EdgeStar products in commercial settings.

DESCRIPTION OF WARRANTY SERVICE:

All defective product components covered by this warranty will be repaired or replaced, at EdgeStar’s option, free of charge on a mail-in basis to EdgeStar’s authorized repair facility during the first 90 days from the date of original purchase.

All defective product components covered by this warranty will be repaired or replaced, at EdgeStar’s option, on a mail-in basis to EdgeStar’s authorized repair facility during the time period beginning on the 91st day from the date of original purchase and ending one year from the date of original purchase. During this time period, parts will be supplied free of charge, but labor charges will apply.

All replacement parts and units will be new, re-manufactured, or refurbished.

All products and components replaced by EdgeStar under warranty service become the property of EdgeStar.

OBTAINING WARRANTY SERVICE:

Contact EdgeStar for troubleshooting assistance and warranty service authorization at 1- 866-319-5473. Please have your order receipt available to confirm the date of purchase. Once an EdgeStar authorized representative has confirmed that your product is eligible for warranty service, the product must be returned to our EdgeStar repair facility.

The purchaser is solely responsible for prepaying all shipping related costs to and from the repair facility.

EdgeStar is not responsible for damage resulting from shipper mishandling or improper packaging.

Do not return defective product to the place of purchase.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

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