41

Troubleshooting

In Windows, did you make the setting described in “Giving priority to background services”?

In order to ensure that audio/MIDI processing occurs smoothly, make the setting described in “Giving priority
to background services.” (

“Giving priority to background services”

(p. 21))

In Macintosh, check the Energy Saver settings.

In the Mac OS

System Setup

, set

Energy Saver

as follows.

fig.power-save2

Click the

Sleep

tab.
Set

“Put the computer to sleep when it is inactive for:”

to

Never

.
Set

“Put the display to sleep when the computer is inactive for:”

to

Never

.

fig.power-save1

Click the

Options

tab.
If there is a

Processor Performance

setting, set it to

Highest

.

In Windows, Power Management settings in the Control Panel may cause clicks or pops to occur
in the audio playback.

The power management properties that appear when you double-click Power Management will differ
depending on your computer system. The explanation that follows is for a typical situation, but you should
refer to the owner’s manual for your computer to verify these settings.
Some computers may not have the following items.

1.

In the Windows

Control Panel

, double-click the

System

icon. The

System Properties

dialog box
will appear.

2.

Click the

Hardware

tab.

3.

Click

Device Manager

to see the list of devices.

4.

From the list, choose

Advanced Power Management Support

, and click

Properties

.
The

Advanced Power Management Support Properties

dialog box will appear.

5.

Click the

Settings

tab, and in

Troubleshooting

, check the

“Don’t Poll Power Supply Status”

check
box. Then click
[OK]
.

6.

In the

System Properties

dialog box, click

[OK]

.

7.

Restart Windows.

Noise or pops are heard when recording/playing on your computer

Noise is heard during audio playback

Pops/clicks occur during audio playback

Noise is heard in the recorded sound

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