Warranty and Return Information

Warranty Period

For specific warranty information for this adapter, refer to the Warranty section of the Products page, located at this URL: http://www.dialogic.com/warranties/.

Contacting Technical Support

Dialogic provides technical support for its products through a network of value added distributors who are trained to answer technical questions on installing and configuring Dialogic® products. If you are unsure how

to contact your support channel, please call Dialogic in the United States at 973-967-6600 (9am-5pm EST) and we will assist in obtaining the appropriate support channel. Outside the United States please refer to http://www.dialogic.com/support/contact to obtain local contact information.

Dialogic also provides direct support via Dialogic® Pro™ Services agreements. For more details of direct support from Dialogic please refer to: http://www.dialogic.com/support/DialogicPro.

Returning a Product

To return a board for warranty repair or any other returns, please refer to the following: http://www.dialogic.com/support/hwfaults. To return a board for warranty repair, please refer to the following: http://www.dialogic.com/support/hwfaults. For all other returns, contact your vendor or Dialogic Customer Support (for more information, see http://www.dialogic.com/support/contact/ ).

Sales Assistance

If you have a sales question, please contact your local Sales Representative or the Regional Sales Office for your area. Address, telephone and fax numbers, are available at the Dialogic website located at: http://www.dialogic.com/contact.htm.

To purchase Dialogic® products, please refer to the following website to locate the appropriate supplier. http://www.dialogic.com/purchase.htm.

All contents of this document are furnished for informational use only and are subject to change without notice and do not represent a commitment on the part of Dialogic Corporation or its subsidiaries (“Dialogic”). Reasonable effort is made to ensure the accuracy of the information contained in the document.

However, Dialogic does not warrant the accuracy of this information and cannot accept responsibility for errors, inaccuracies or omissions that may be contained in this document.

INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH DIALOGIC® PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT. EXCEPT AS PROVIDED IN A SIGNED AGREEMENT BETWEEN YOU AND DIALOGIC, DIALOGIC ASSUMES NO LIABILITY WHATSOEVER, AND DIALOGIC DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR USE OF DIALOGIC PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT OF A THIRD PARTY.

Dialogic products are not intended for use in medical, life saving, life sustaining, critical control or safety systems, or in nuclear facility applications.

It is possible that the use or implementation of any one of the concepts, applications, or ideas described in this document, in marketing collateral produced by or on web pages maintained by Dialogic may infringe one or more patents or other intellectual property rights owned by third parties. Dialogic does not provide any intellectual property licenses with the sale of Dialogic products other than a license to use such product in accordance with intellectual property owned or validly licensed by Dialogic and no such licenses are provided except pursuant to a signed agreement with Dialogic. More detailed information about such intellectual property is available from Dialogic’s legal department at 9800 Cavendish Blvd., 5th Floor, Montreal, Quebec, Canada H4M 2V9. Dialogic

encourages all users of its products to procure all necessary intellectual property licenses required to implement any concepts or applications and does not condone or encourage any intellectual property infringement and disclaims any responsibility related thereto. These intellectual property licenses may differ from country to country and it is the responsibility of those who develop the concepts or applications to be aware of and comply with different national license requirements.

Dialogic, Diva, Eicon, Eicon Networks, Eiconcard, Dialogic Pro and SIPcontrol, among others, are either registered trademarks or trademarks of Dialogic. Dialogic's trademarks may be used publicly only with permission from Dialogic. Such permission may only be granted by Dialogic’s legal department at 9800 Cavendish Blvd., 5th Floor, Montreal, Quebec, Canada H4M 2V9. Any authorized use of Dialogic's trademarks will be subject to full respect of the trademark guidelines published by Dialogic from time to time and any use of Dialogic’s trademarks requires proper acknowledgement. The names of actual companies and products mentioned herein are the trademarks of their respective owners.

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Eicon Networks SCbus Warranty and Return Information, Sales Assistance, Warranty Period Contacting Technical Support

SCbus, CTbus specifications

Eicon Networks has been at the forefront of developing advanced communication technologies, and among its notable offerings are CTbus and SCbus. These two technologies represent a significant advancement in the way data communication is handled, especially in industrial environments.

CTbus, or Communication Transport bus, is designed to facilitate high-speed data transfers between distributed systems. One of its main features is its ability to support various network topologies, offering flexibility in how devices are interconnected. This adaptability is crucial for complex industrial setups where different equipment might require specific configurations. CTbus operates on a robust protocol that ensures reliable data transfer, minimizing latency and maximizing throughput.

A key characteristic of CTbus is its resilience to environmental factors. Unlike typical communication systems that can be affected by electromagnetic interference or physical disturbances, CTbus employs shielding and filtering techniques that enhance its reliability in rugged industrial settings. It is particularly suited for applications that demand constant uptime, such as manufacturing process monitoring and control.

On the other hand, SCbus, or Serial Communication bus, is tailored for scenarios where simplicity, cost-effectiveness, and ease of integration are paramount. SCbus is built around a straightforward serial communication protocol that simplifies the connection of various devices. Its plug-and-play capability allows for rapid deployment, making it an excellent choice for smaller systems or where the complexity of CTbus is unnecessary.

One of the standout features of SCbus is its ability to connect a wide variety of sensors and controllers without the need for extensive configuration. This ease of use translates to reduced setup time, allowing industries to focus on productivity. Additionally, SCbus supports both master-slave and peer-to-peer architectures, making it versatile for a range of applications.

Both CTbus and SCbus utilize advanced error detection and correction mechanisms, ensuring data integrity during transmission. They also facilitate interoperability among different manufacturers’ devices, which is crucial in diverse industrial environments.

In summary, Eicon Networks' CTbus and SCbus provide distinct solutions tailored to different communication needs. CTbus excels in high-performance, resilient data communication, while SCbus prioritizes simplicity and ease of integration. Together, they offer comprehensive options for industries looking to enhance their data communication infrastructure.