English

7. TROUBLESHOOTING

If a problem persists even after applying the remedies suggested below, contact an EIZO dealer.

No picture problems → See No.1 ~ No.2

Imaging problems

→ See No.3

~ No.6

Other problems

→ See No.7

~ No.10

USB problems → See No.11 ~ No.12

 

Problem

Points to check and possible solutions

1.

No picture

Check that the power cord is connected

 

• Indicator status: Off

correctly. If the problem persists, turn off the

 

monitor power for a few minutes, then turn it

 

 

 

 

back on and try again.

 

 

 

 

• Indicator status: Green

Check the <Brightness> setting.

 

 

 

 

• Indicator status: Orange

Try pressing a key on the keyboard or clicking

 

 

the mouse (see p. 21).

 

 

Try turning the PC on.

 

• Indicator status: Flashing orange

Try touching the power switch (see p. 20).

 

slowly

 

 

 

2. One of the error messages shown

These messages appear when the video signal is

 

below remains on the screen for 40

not input correctly, even if the monitor functions

 

second.

properly.

 

 

The massage might appear because some PCs

 

 

do not output the video signal immediately

 

 

after powering on. If the image is displayed

 

 

correctly after a short time, there is no problem

 

 

with the monitor.

 

 

Check that the PC is turned on.

 

 

Check that the signal cable is properly

 

 

connected to the PC or graphics board.

 

 

 

 

• The message appears when the signal

Use the graphics board’s utility software to

 

is out of input range.

change the frequency setting. (Refer to the

 

(Example)

manual of the graphics board.)

 

 

 

 

 

3.

The screen is too bright or too dark.

Adjust the <Brightness> (The backlight of the

 

 

LCD monitor has a fixed life span. When the

 

 

screen becomes dark or begins to flicker, please

 

 

contact your dealer.)

26 7. TROUBLESHOOTING