6. TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact an EIZO dealer.
Problems
1. No picture
•Indicator status: Off
•Indicator status: Green
•Indicator status
:Yellow
:Flashing Yellow
•Indicator status: Slowly flashing Yellow
2.Following messages appear.
•Whenever an error signal message appears, the signal frequency will be displayed in red.
(Example)
Points to check with possible solutions
Check that the power cord is correctly connected.
If the problem persists, turn off the monitor power for a few minutes, then turn it back on and try again.
Check the “Brightness” settings. Minimum settings will cause screen to be blank.
Try pressing a key on the keyboard, or clicking the mouse. (p.19)
Try pressing any button on the front panel. (p.16)
These messages appear when the signal is not inputted correctly, even if the monitor functions properly.
Error messages shown below will remain on the screen for 40 seconds.
When the image is displayed correctly after a short time, there is no problem with the monitor.
(Some PC’s do not output the signal soon after powering on.)
Check that the PC is turned ON.
Check that the signal cable is properly connected to the PC or graphics board.
Use the graphics board’s utility software to change the frequency setting. (Refer to the manual of the graphics board.)
22 6.TROUBLESHOOTING