English

6. TROUBLESHOOTING

If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

No picture problems : See No.1 ~ No.2

Imaging problems : See No.3 ~ No.9

Other problems : See No.10 ~ No.13

Touch Panel Problems: See No. 14 ~ No.16

Problems

Points to check with possible solutions

1. No picture

Check that the power cord is correctly

• Indicator status: Off

connected. If the problem persists, turn off the

monitor power for a few minutes, then turn it

 

 

back on and try again.

 

 

• Indicator status: Blue

Check the “Brightness” setting.

 

Switch the signal input by pressing the Input

 

Signal Selection Button on the front control

 

panel.

• Indicator status: Yellow

Try pressing a key on the keyboard, or clicking

 

the mouse. (p.26)

• Indicator status: Flashing Yellow

Try pressing the power of the computer.

(twice for each)

 

 

 

2. The message below appears.

These message appear when the signal is not

• This message appears when no signal

inputted correctly, even if the monitor functions

is input. (This is displayed for about

properly.

When the image is displayed correctly after a

40 seconds.)

 

short time, there is no problem with the

 

monitor. (Some PCs do not output the signal

 

soon after powering on.)

 

Check that the PC is turned ON.

 

Check that the signal cable is properly

 

connected to the PC or graphics board.

 

Switch the signal input by pressing the Input

 

Signal Selection Button on the front control

 

panel.

• The signal frequency is out of range.

Use the graphics board’s utility software to

Error signal frequency will be

change the frequency setting. (Refer to the

displayed in red.

manual of the graphics board.)

 

 

 

 

6. TROUBLESHOOTING 29