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• Touch Panel problems

Problems

Points to check with possible solutions

14.Cursor is jittery. / Drawing lines

The influence of metal may cause jittery cursor.

are not straight and smooth.

Using the monitor with dual-monitor system

 

may cause jittery cursor.

 

Run the Stabilize Cursor option from the

 

TouchWare (Touch Panel driver).

15.Cursor position is not correct. /

When cursor position is incorrect or cursor

Cursor jumps.

jumps, turn off and on the monitor.

 

• The drawing touch (touch operation with

 

dragging the finger on the touch panel) to

 

draw the picture may cause incorrect cursor

 

position.

 

• Changing the position or angle of the

 

monitor while the monitor operation will

 

cause cursor jump.

 

• Keep metals away from the panel surface.

 

• Point and touch with one finger only. Keep

 

other fingers away from the touch screen.

 

Do not rest the hand in the monitor or bezel

 

while touching the screen.

 

• Do not touch the screen while the computer

 

is starting. Touch the screen after

 

disappearing TouchWare starting window.

 

• Do not touch the screen while turning on the

 

monitor. Touch the screen one second later

 

after appearing the image.

 

• The spray for preventing static electricity

 

may influences the sensibility of the touch

 

panel. Do not use it on cleaning.

16.Continuous touch sound./

When setting up the baud rate for the touch

Much time requirement for

panel, select 9600 bps (default setting), 4800

executing touch screen

bps or 2400 bps. The baud rate of 1200 bps

calibration or cursor stabilization.

may cause continuous touch sound or much

 

time requirement for executing touch screen

 

calibration or cursor stabilization.

32 6. TROUBLESHOOTING