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7. Troubleshooting
7. Troubleshooting
If a problem persists even after applying the suggested remedies, contact an EIZO dealer.
• No picture problems See No.1 ~ No.2
• Imaging problems See No.3 ~ No.14
• Other problems See No.15~ No.20
• USB problems See No.21
Problems Points to check with possible solutions
1. No picture
Indicator status: Off
• Check that the power cord is connected correctly.
If the problem persists, turn off the monitor power
for a few minutes, then turn it back on and try
again.
• Try touching the power switch to turn it on again.
Indicator status: Orange • Switch the signal input by touching the Input
Signal Selection switch on the front control panel.
• Try pressing a key on the keyboard or clicking the
mouse (p. 25).
• Try turning the PC on.
Indicator status: Green • Set each RGB adjusting value in <Gain> to higher
level. (p. 30).
Indicator status: Flashing orange slowly • Try touching the power switch to turn it on again.
Indicator status: Flashing orange quickly • Try touching the power switch to turn it on again.
• If the power switch turns off again (indicator
status: flashing orange quickly) within one minute
of turning on, refer to Problem No. 20 on p. 39
2. The message below appears. These messages appear when the signal is not
inputted correctly, even if the monitor functions
properly.
• The message appears when the signal is not
input. (This is displayed for about 40 seconds)
• The message might appear because some PCs
do not output the video signal immediately after
powering on. If the image is displayed correctly
after a short time, there is no problem with the
monitor.
• Check that the PC is turned on.
• Check whether the signal cable is connected
properly.
• Switch the signal input by pressing the Input
Signal Selection Switch on the front control panel.