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6.TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact an EIZO dealer.
zNo picture problems → See No.1 ~ No.2
zImaging problems → See No.3 ~ No.8
zOther problems → See No.9
Problems | Points to check with Possible Solutions |
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1.No picture
z | Indicator status: Off | Check that the power cord is correctly |
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| connected. If the problem persists, turn off the |
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| monitor power for a few minutes, then turn it |
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| back on and try again. |
z | Indicator status: Orange | Try pressing a key on the keyboard, or clicking |
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| the mouse. (p. 21) |
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2. Following messages appear. | These messages appear when the signal is not | |
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| inputted correctly, even if the monitor functions |
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| properly. |
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| When the image is displayed correctly after a |
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| short time, there is no problem with the monitor. |
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| (Some PCs do not output the signal soon after |
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| powering on.) |
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| Check that the PC is turned ON. |
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| Check that the signal cable is properly |
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| connected to the PC or graphics board. |
z Whenever an error signal | Use the graphics board’s utility software to | |
| message appears, the | change the frequency setting. (Refer to the |
| signal frequency will be | manual of the graphics board.) |
| displayed in red. |
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| (Example) |
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3. Display position is incorrect. | | Adjust the image position using the | |||
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| <Hor.Position> and <Ver.Position> (p. 16) |
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| | If the problem persists, use the graphics |
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| board’s utility software to change the display |
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| position if available. |
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24 6. TROUBLESHOOTING