Elation Professional® www.elationlighting.com - Trio-1248 - Page 48 Trio-1248 CuSTomEr SuPPorT
Elation® provides a customer support line, to provide set up help and to answer any question
should you encounter problems during your set up or initial operation. You may also visit us on the
web at www.americandj.com for any comments or suggestions. Service Hours are Monday through
Friday 9:00 A.M. to 5:00 P.M., Pacific Standard Time.
Voice: (323) 582-3322
Fax: (323) 582-3108
E-mail: support@elationlighting.com
Warning! To prevent or reduce the risk of electrical shock or fire, do not expose this unit to rain or
moisture.
Caution! There are no user serviceable parts inside this unit. Do not attempt any repairs yourself,
doing so will void your manufactures warranty. In the unlikely event your unit may require service
please contact Elation®.
The Trio-1248™ carries a two year limited warranty. Please fill out the enclosed warranty card to vali-
date your purprogram. All returned service items whether under warranty or not, must be freight pre-
paid and accompany a return authorization (R.A.) number. The R.A. number must be clearly written on
the outside of the return package. A brief description of the problem as well as the R.A. number must
also be written down on a piece of paper included in the shipping carton. If the unit is under warranty,
you must provide a copy of your proof of purprogram invoice. You may obtain a R.A. number by con-
tacting our customer support team on our customer support number. All packages returned to the
service department not displaying a R.A. number on the outside of the package will be returned to the
shipper.
Trio-1248 ProduCT rEgiSTrATioN