Appendix D: Troubleshooting Guide
Problem | Possible Cause(s) | Action |
1. No sound | Amplifier | Verify that that the line level signal cable’s |
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| XLR connector has been pushed all the way |
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| into the ‘Low Level In’ jack on the amplifier |
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| panel. Turn the ‘Power’ switch on and the |
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| volume up until you can hear sound emitting |
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| from the 12.1p subwoofer. If there is still no |
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| sound, the problem is with the line level |
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| signal. |
| Line level signal | Connect a known working powered test |
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| speaker to the line level signal from the |
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| mixer, pre amplifier or other source. If there |
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| is no sound, check that all of the electronics |
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| are on, the signal routing is correct, the |
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| source is active, the volume is on and so on. |
| Fuse | Carefully remove the fuse holder from the |
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| power cord input with the use of a flat head |
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| screwdriver. Inspect the fuse for any |
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| damage. Blown fuses will typically show a |
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| |
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| glass. If this is the problem, replace the fuse |
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| with a 4A/250V, 20mm x 5mm fuse. |
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| Only replace this fuse with the same type |
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| and rated fuse to reduce the risk of fire. |
2. Poor | Speakers wired | When two speakers are connected out |
response | of polarity (out of phase), the low frequencies | |
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| will cancel each other acoustically. Carefully |
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| observe the wire markings or tracers on your |
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| |
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| amplifier (+) terminal is connected to the red |
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| speaker terminals and their amplifier |
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| terminal is connected to the black speaker |
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| terminals. |
3. Intermittent output | Faulty | Check the |
such as crackling or | connection/wiring | connector to make sure that it has been |
distortion |
| pushed all the way into the ‘Low Level In’ |
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| amplifier panel jack. If crackling persists, |
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| remove the signal cable from the amplifier |
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| and its |
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| a faulty connection between the connector |
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| and the cable. Make sure that all of the |
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| terminals on cable connectors have been |
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| properly soldered. |
If these suggestions do not solve your problem, contact your nearest | ||
| dealer or | |
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