11
Ser
Service & Spar
vice & Spare P
e Par
arts
ts
If your appliance requires servicing or you wish to purchase spare parts please contact your local Electrolux
Service Force Centre by telephoning:
08705 929929
Your telephone call will be automatically routed to the Service Force Centre which covers your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit
the website at www.serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details under the heading Something Not
Working? and have the model number, serial number and purchase date to hand.
Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.
In-guarantee should ensure that the checks under the heading Something Not Working? have been
made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.
ONYX have an agreement with Electrolux who will undertake all servicing requirements for your appliance.
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
service calls.
Cus
Cust
tomer Car
omer Care Depar
e Department
tment
For general enquiries regarding your Onyx appliance or for further information on Electrolux products please
contact our Customer Care Department by letter or telephone as follows.
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 950950 *
* calls to this number may be recorded for training purposes.