What to do if…

 

 

 

30

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

 

Possible cause/Solution

 

 

 

 

 

 

 

The drain hose is squashed or kinked.

 

 

 

Check the drain hose connection.

 

 

 

The drain filter is clogged.

 

 

 

Clean the drain filter.

 

The machine does not empty and/or does

 

An option or a programme that ends with the

 

 

water still in the tub or a that eliminates all

 

not spin:

 

the spinning phases has been selected.

 

 

 

Select the draining or the spinning pro-

 

 

 

 

gramme.

 

 

 

The laundry is not evenly distributed in the

 

 

 

drum.

 

 

 

Redistribute the laundry.

 

 

 

 

 

 

 

Too much detergent or unsuitable detergent

 

 

 

(creates too much foam) has been used.

 

 

 

Reduce the detergent quantity or use an-

 

 

 

 

other one.

 

 

 

Check whether there are any leaks from one

 

 

 

of the inlet hose fittings. It is not always easy

 

 

 

to see this as the water runs down the hose;

 

There is water on the floor:

 

check to see if it is damp.

 

 

Check the water inlet hose connection.

 

 

 

 

 

 

The drain or the inlet hose is damaged.

 

 

 

Replace it with a new one.

 

 

 

The cap on the filter has not been replaced or

 

 

 

the filter has not been properly screwed in af-

 

 

 

ter cleaning action.

 

 

 

Refit the cap on the filter or screw the filter

 

 

 

 

fully in.

 

 

 

 

 

 

 

Too little detergent or unsuitable detergent

 

 

 

has been used.

 

 

 

Increase the detergent quantity or use an-

 

 

 

 

other one.

 

 

 

Stubborn stains have not been treated prior to

 

Unsatisfactory washing results:

 

washing.

 

 

Use commercial products to treat the stub-

 

 

 

 

born stains.

 

 

 

The correct temperature was not selected.

 

 

 

Check if you have selected the correct tem-

 

 

 

 

perature.

 

 

 

Excessive laundry load.

 

 

 

Reduce the laundry load.

 

 

 

 

 

 

 

The programme is still running.

 

 

 

Wait the end of washing cycle.

 

The door will not open:

 

The door lock has not been released.

 

 

Wait until the symbol 9.4 has gone off.

 

 

 

There is water in the drum.

 

 

 

Select drain or spin programme to empty

 

 

 

 

out the water.

 

 

 

 

 

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Electrolux 16850A Drain hose is squashed or kinked, Check the drain hose connection, Drain filter is clogged, Gramme, Drum