Problem | Possible cause | Remedy | |
| Door locked. | Wait until the DOOR indica- | |
| tor is illuminated green. | ||
|
| ||
|
| The programme will continue | |
The door cannot be |
| when the power cut is over. | |
|
| ||
opened when the wash- | There has been a power cut. | To remove washing: | |
ing machine is switched | (All the indicator are off). | If water can be seen in the | |
on. | The door remains blocked | appliance, first drain off the | |
| for approx. 4 to 10 minutes. | water before opening the | |
|
| loading door (see section | |
|
| “Carrying out an emergency | |
|
| drain”). | |
Washing is heavily | Possibly too much washing | Observe maximum loads. | |
creased. | was loaded. | ||
| |||
|
|
|
If the wash result is not satisfactory
The washing is grey and there are limescale deposits in the drum
•Too little detergent was used.
•An incorrect detergent was used.
•Individual stains were not
•The programme or temperature was not set properly.
There are grey stains on the washing
•Items that were soiled with ointments, fats or oils were washed using too little detergent.
•The wash temperature used was too low.
•A common cause is that conditioner – in particular the type in con- centrated form - has come in contact with the washing. Wash out such marks as soon as possible and exercise care when using the said conditioner.
Foam can still be seen following the final rinse
•Modern detergents can cause foam to be created even during the fi- nal rinse. In spite of this, the washing has been sufficiently rinsed.
There are white residues on the washing
•What can be seen here are insoluble substances which modern deter- gents contain. They are not the result of insufficient rinsing.
Shake or brush the washing. If possible turn the washing inside out before washing. Check your choice of detergent. Especially with dark colours it is advisable to use liquid detergents.
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