Malfunction Possible cause Possible solution
The water inlet hose is dam-
aged.
Make sure that the water inlet
hose has no damages.
The appliance does not drain
the water.
There is a blockage in the sink
spigot.
Clean the sink spigot.
The connection of the water
drain hose is not correct.
Make sure that the connection
is correct.
The water drain hose is dam-
aged.
Make sure that the water drain
hose has no damages.
The anti-flood device is on. Close the water tap and con-
tact the service centre.
The start of the washing pro-
gramme does not occur.
The appliance door is open. The
door indicator is on.
Close the appliance door.
You did not press the Start
touchpad or button.
Press the Start touchpad or
button.
The mains plug is not connec-
ted in the mains socket.
Connect the mains plug.
The fuse in the fuse box is
damaged.
Replace the fuse.
The delay start is set. • Cancel the delay start.
• When the countdown is
completed, the washing pro-
gramme starts automatical-
ly.
After the check, activate the appliance. The programme continues from the point of inter-
ruption.
If the malfunction occurs again, contact the service centre.
If the display shows other alarm codes, contact the service centre.
The necessary information for the service centre is on the rating plate.
Record this information:
– Model (MOD.) ........................................................
– Product number (PNC) ..........................................
– Serial number (S.N.) ..............................................
The washing results and drying results are not satisfactoryProblem Possible cause Possible solution
The dishes are not clean. The washing programme was
not applicable for the type of
load and soil.
Make sure that the washing
programme is applicable for
the type of load and soil.
You did not put the items cor-
rectly in the baskets, water did
not touch all surfaces.
Put the items correctly in the
baskets.