Something Not Working
If the appliance is not working correctly, please carry out the following checks, before contacting your local Parkinson Cowan Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
| SYMPTOM | SOLUTION |
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| ■ There is no spark when lighting the gas | ◆ Check that the unit is plugged in and the electrical |
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| supply is switched on |
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| ◆ Check that the RCCB has not tripped (if fitted) |
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| ◆ Check the mains fuse has not blown |
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| ◆ Check the burner cap and crown have been |
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| replaced correctly, e.g. after cleaning. |
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| ■ The gas ring burns unevenly | ◆ Check the main jet is not blocked and the burner |
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| crown is clear of food particles. |
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| ◆ Check the burner cap and crown have been |
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| replaced correctly, e.g. after cleaning. |
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| ■ The oven does not come on | ◆ Check a cooking function / temperature have been |
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| selected. |
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| ◆ Check the socket switch or the switch from the |
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| mains supply to the oven is ON. |
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| ■ The oven light does not come on | ◆ Check the light bulb, and replace it if necessary |
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| (see "Replacing the Oven Light") |
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| ■ It takes too long to finish the dishes, or they are | ◆ The temperature may need adjusting |
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| cooked too fast. |
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| ■ Steam and condensation settle on the food and the | ◆ Refer to the contents of this booklet, especially to |
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| oven cavity. |
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| the chapter “Using the Oven”. |
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| ◆ Leave dishes inside the oven no longer than |
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| minutes after the cooking is completed. |
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If after these checks, the appliance still does not work, contact your local Service Force Centre.
When you contact the Service Centre, they will need the following information:
1.Your name, address and post code.
2.Your telephone number
3.Clear and concise details of the fault
4.The model and the serial number (see rating label)
5.Date of purchase
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