What to do if …
Problem | Possible cause | Remedy |
The cooking zones are not | No cooking zone selected | Select cooking zone within |
functioning. |
| 10 seconds of switching on |
|
| (Decimal point lights up) |
The cooking zones cannot | More than 10 seconds has | Switch on the appliance |
be selected / Appliance | passed since the appliance | again. |
does not react to the con- | was switched on | Select cooking zone within |
trol panel input |
| 10 seconds of switching on |
|
|
|
| The child safety device is | Deactivate the child safety |
| activated l | device (See section “Child |
|
| safety device”) |
| The sensor fields are partly | Remove the cloth or the |
| covered by a damp cloth or | liquid |
| with liquid |
|
| Safety | Switch on the appliance |
| triggered | again |
The residual heat indicator | The cooking zone was only | If the cooking zone is hot, |
is not functioning | on for a short time and is | contact your local Service |
| therefore not hot | Force Centre. |
| There has been a short- | Wait for the end of the |
| term power cut. | power cut. |
|
| Switch on the appliance. |
|
| Any residual heat is no |
|
| longer indicated. |
Er03 is displayed | Several sensor fields were | Only touch one sensor field |
touched at the same time |
| |
|
| |
Er21 is displayed | Safety | Let the appliance cool |
| down. | |
| overheating. | |
| Remove cookware. | |
|
| |
Er25 is displayed | Appliance is incorrectly | Disconnect the appliance |
(only for 10 seconds) | from the electrical supply | |
| connected | and have it connected |
|
| properly |
|
|
|
3 In the event of any other fault codes that arise, disconnect the appliance from the electrical supply for a few seconds (Take out the fuse from the house’s wiring system). If the fault code is displayed again, please call your local Service Force Centre and report the fault code.
If you are unable to remedy the problem by following the above suggestions, please contact your local Service Force Centre.
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