What to do if …
Problem | Possible cause | Remedy |
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The cooking zones will not switch | More than 10 seconds have passed | Switch the appliance on again. |
on or are not functioning | since the appliance was switched |
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| on |
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| The lock is switched on l | Switch off the lock (See the section |
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| “Locking/unlocking the control |
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| panel”) |
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| The child safety device is switched | Deactivate the child safety device |
| on l | (See the section “Child safety de- |
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| vice”) |
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| Several sensor fields were touched | Only touch one sensor field |
| at the same time |
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| The sensor fields are partly covered | Remove the cloth or the liquid. |
| by a damp cloth or with liquid | Switch the appliance on again. |
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| Safety | Switch the appliance on again |
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The residual heat indicator is not | The cooking zone was only on for a | If the cooking zone is supposed to |
displaying anything | short time and is therefore not hot | be hot, call your local Service Force |
| Centre. | |
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The automatic warm up function is | There is still residual heat on the | Let the cooking zone cool down |
not switching itself on | cooking zone h |
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| The highest heat setting is set Ç | The highest heat setting has the |
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| same power as the automatic warm |
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| up function |
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Repeated acoustic signal (6x), ap- | One or more sensor fields have | Uncover sensor field |
pliance switches off | been covered for longer than 10 |
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| seconds |
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Acoustic signal sounds and appli- | The On/Off sensor field has been | Do not place any objects on the |
ance switches itself on and then off | covered up, e.g. by a cloth | control panel |
again; after 5 seconds another |
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acoustic signal sounds |
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Display is switching between two | Power management is reducing the | See the section “Switching the |
heat settings | power of this cooking zone | power function on and off” |
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f flashes | Unsuitable cookware | Use suitable cookware |
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| No cookware on the cooking zone | Place cookware on the cooking |
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| zone |
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| The diameter of the bottom of the | Move onto a smaller cooking zone |
| cookware is too small for the cook- |
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| Use suitable cookware | |
| ing zone |
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_ is lit | Overheating protection for the | Switch off the cooking zone. |
| cooking zone has been triggered | Switch the cooking zone on again |
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e and number are displayed | Electronics fault | Disconnect the appliance from the |
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| electrical supply for a few minutes |
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| (Take the fuse out of the house’s |
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| wiring system) |
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| If after switching on again, e is dis- |
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| played again, call the customer |
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| service department |
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