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If you require spare parts or an engineer contact your local
Service Force Centre by telephoning:
08705-929929
Your call will be routed to the Service Centre covering your
post code area. The addresses of Electrolux Service
Force Centres are detailed on the following pages.
CUSTOMER CARE
For general enquiries concerning your Electrolux appliance
and for further information on Electrolux products, contact
our Customer Care Department by letter or telephone as
follows:
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel : 08705 950950 (*)
* calls to this number may be recorded for training purposes.

Electrolux Standard Guarantee

conditions

We, Electrolux, undertake that if, within 12 months of the date
of the purchase, this Electrolux appliance or any part thereof is
proved to be defective by any reason only of faulty workmanship
or materials, we will, at our option, repair or replace the same
FREE OF ANY CHARGE for labour, materials or carriage on
condition that:
* The appliance has been correctly installed and used only
on the gas and electricity supply stated on the rating plate.
* The appliance has been used for normal domestic
purposes only, and in accordance with the manufacturer's
instructions.
* The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any person not
authorised by us.
* All service work under this guarantee must be undertaken
by a Electrolux Service Force Centre.
* Any appliance or defective part replaced shall become the
Company's property.
* This guarantee is in addition to your statutory and other
legal rights.
Home visits are made between 8.30am and 5.30pm Monday
to Friday. Visits may be available outside these hours, in
which case a premium will be charged.
Exclusions
This guarantee does not cover:
* Damage or calls resulting from transportation, improper
use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
* Costs incurred for calls to put right an appliance which is
improperly installed or calls to appliance outside the United
Kingdom.
* Appliances found to be in use within a commercial or
similar environment, plus those which are the subject to
rental agreements.
* Products of Electrolux manufacture which are not
marketed by Electrolux.

European Guarantee

If you should move to another country within Europe then your
guarantee moves with you to your new home subject to the
following qualifications:
* The guarantee starts from the date you first purchased
your product.
* The guarantee is for the same period and to the same
extent for labour and parts as exist in the new contry of
use for this brand or range of products.
* This guarantee relates to you and cannot be transferred to
another user.
* Your new home is within the European Community (EC)
or European Free Trade Area.
* The product is installed and used in accordance with our
instructions and is only used domestically, i.e. a normal
household
The electrical supply complies with the specification given
in the rating label.
* The product is installed taking into account regulations in
your new country.
Before you move, please contact your nearest Customer Care
centre, listed below, to give them details of your new home.
They will then ensure that the local Service Organisation is
aware of your move and able to look after you and your
appliances.
FranceSenlis +33 (0)3 44 62 22 22
Germany Nürnberg +49 (0)911 323 2600
Italy Pordenone +39 (0)1678 47053
Sweden Stockholm +46 (0)20 78 77 50
UK Slough+44 (0)1753 219898
Service and Spare PartsGuarantee Conditions