Electrolux ER 7946B, ER 7947B What Happens if Something Goes Wrong, Symptom Solution

WHAT HAPPENS IF SOMETHING GOES WRONG

BEFORE contacting your local service force centre, check the following points:

Symptom	Solution
No power to the appliance	Check there is power at the socket.
	Check there is not a power cut by checking the
	household lights.
	Check the fuse has not blown.
The light does not come on	Ensure that the bulb is correctly fitted.
	Replace the bulb if it has blown.
	Check the door light switch is not jammed.
The temperature in the fridge or freezer section is	Check the thermostat in the fridge is turned to the
too high	correct setting relative to ambient conditions.
	Check the ambient temperature is within the
	appliances operating limits of 10°C to 32°C.
	Relocate the appliance if necessary.
The freezer door will not open	Has door just been opened? If so leave for a few
	minutes to allow the air pressure to equalise.
The compressor runs continuously	Adjust the thermostat to give correct temperature
	control. See page 6.
	Check that the doors are closed.
	Large quantities of food have recently been placed
	in the cabinet / and or door is frequently opened.
	Check that air ventilation is not obstructed.
Excessive frost and ice has built up	Ensure the doors are not left open.
	Check that nothing is preventing the doors from
	closing.
	Is the door gasket intact and clean.
	Has advised periodic defrosting been carried out.
Noise	Refer to normal operating sounds.
Water under the salad bins	Check the drain hole is not blocked. (see
	Maintenance and Cleaning).

If after the above checks there is still a fault call your local Service Force Centre.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

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