SOMETHING NOT WORKING
Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation a charge will be made, even if the appliance is under guarantee.
Before contacting your local Service Force Centre, check the following points:
Symptom | Solution |
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|
No power to the appliance | Check there is power at the socket. |
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|
| Check there is not a power cut by checking the |
| household lights. |
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|
| Check the fuse has not blown. |
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|
The temperature in the freezer is too high | Check the thermostat control knob is turned to the |
| correct setting relative to ambient conditions. |
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|
| Check the ambient temperature is within the |
| appliance’s operating limits, please refer to the |
| installation section in this instruction book. |
| Relocate the appliance if necessary. |
|
|
The freezer door will not open | Has door just been opened? If so leave for a few |
| minutes to allow the air pressure to equalise. |
|
|
The compressor runs continously | Adjust the thermostat control knob to give correct |
| temperature control. See “Setting the temperature”. |
|
|
| Check that the door is closed. |
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|
| Large quantities of food have recently been placed in |
| the cabinet and/or door is frequently opened. |
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|
| Check that air ventilation is not obstructed. |
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|
Excessive frost and ice has built up | Ensure the door is not left open. |
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|
| Check that nothing is preventing the door from |
| closing. |
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| Is the door gasket intact and clean. |
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|
| Has advised periodic defrosting been carried out. |
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|
Noise | Refer to normal operating sounds. |
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If, after the above checks, there is still a fault, call your local Service Force Centre.
In guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any
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