What to do if…Certain problems are due to lack of simple
maintenance or oversights, which can be
solved easily without calling out an engineer.
Before contacting your local Service Centre,
please carry out the checks listed below.
During machine operation it is possible that
the red pilot light of button 5 blinks to indi-
cate that the machine is not working.
Once the problem has been eliminated,
press the button 5 to restart the programme.
If after all checks, the problem persists, con-
tact your local Service Centre.
Problem Possible cause/Solution
The washing machine does
not start:
The door has not been closed (the button 5 red light blinks).
•Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The programme selector dial is not correctly positioned and the but-
ton 5 has not been pressed.
•Please turn the selector dial and press the button 5 again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay start.
The machine does not fill:
The water tap is closed (the button 5 red light blinks).
•Open the water tap.
The inlet hose is squashed or kinked (the button 5 red light blinks).
• Check the inlet hose connection.
The filter in the inlet hose is blocked (the button 5 red light blinks).
• Clean the water inlet hose filter.
The door is not properly closed (the button 5 red light blinks).
•Close the door firmly.
The machine fills then emp-
ties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage» section.
The machine does not emp-
ty and/or does not spin:
The drain hose is squashed or kinked (the button 5 red light blinks).
• Check the drain hose connection.
The drain filter is clogged (the button 5 red light blinks).
• Clean the drain filter.
An option or a programme that ends with the water still in the tub or
that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
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