32 electrolux what to do if...
Malfunction Possible cause Solution
The machine does not
empty and/or does not
spin:
●The drain hose is
squashed or kinked. E20
●The drain pump is
clogged. E20
●The Rinse Hold or No
Spin option has been
selected.
●The laundry is not evenly
distributed in the drum.
●Check the drain hose
connection.
●Clean the drain pump.
●Select the Drain or Spin
programme.
●Redistribute the laundry.
There is water on the
floor:
●Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
●Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this
as the water runs down
the hose; check to see if
it is damp.
●The drain or inlet hose is
damaged.
●The cap on the
emergency emptying
hose has not been
replaced after cleaning
the pump.
●Reduce the detergent
quantity or use another
one.
●Check the water inlet
hose connection.
●Replace it with a new
one.
●Put the cap back on the
emergency emptying
hose and place the latter
back in its seat.
Unsatisfactory washing
results:
●Too little detergent or
unsuitable detergent has
been used.
●Stubborn stains have not
been treated prior to
washing.
●The correct temperature
was not selected.
●Excessive laundry load.
●Increase the detergent
quantity or use another
one.
●Use commercial products
to treat the stubborn
stains.
●Check if you have
selected the correct
temperature.
●Reduce the laundry load.
The machine fills then
empties immediately:
●The end of the drain
hose is too low.
●Refer to relevant
paragraph in “water
drainage” section.
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