Solutions To Common Problems 33
Water/Moisture/Frost Outside Refrigerator
Problem | Cause | Correction |
Moisture collects on outside of refrigerator or between doors.
•Weather is humid.
•Door is slightly open, causing cold air from inside refrigerator to meet warm air from outside.
•This is normal in humid weather. When humidity is lower, the moisture should disappear.
•See Problem section Opening/Closing Of Doors/Drawers.
Automatic Ice Maker
Problem
Ice maker is not making any ice.
Cause
•Ice maker power switch is Off.
•Water supply is not connected to refrigerator.
•Household water line valve is not open.
•Freezer is not cold enough.
•Valve on cold water pipe is clogged or restricted by foreign material. If valve is of the
Correction
•Turn on power switch.
•Connect water supply (see Installation Instructions).
•Turn on household water line valve.
•See Problem section Temperatures Are Too Warm.
•Turn off household water line valve. Remove valve. Ensure that valve is not a
•Check to see if the water dispenser is dispensing water.
•Water filter is not completely seated.
•If not, the ice & water filter cartridge is clogged or restricted, and must be replaced.
•Push firmly until the water filter snaps into place.
Ice maker is not making enough ice.
Ice maker will not stop making ice.
•Ice maker is producing less ice than • Ice maker should produce approximately
you expect. | of ice every 24 hours. Express Ice should produce |
| up to 2.7 pounds of ice every 24 hours. |
•Freezer is not cold enough.• See Problem section Temperatures Are Too Warm.
• Household water line valve is not | • Turn on household water line valve. |
completely open. |
|
•Check to see if water dispenser is • If it is, replace the ice & water filter cartridge. dispensing slower than normal.
•Ice maker wire signal arm is being • Move item and release wire signal arm. Remove any
held down by some item in the | ice cubes frozen together over wire signal arm. |
freezer. |
|
Ice maker is not separating the ice cubes.
Ice has bad odor and taste.
• Ice cubes are not being used | • Remove and shake ice bin to separate cubes. |
frequently enough. |
|
•Ice cubes are hollow or smaller than • The ice & water filter cartridge may be clogged.
normal. | Replace filter cartridge. |
•Ice has picked up odor or flavor from • Cover foods tightly. Discard stale ice. Ice maker will
strong food stored in refrigerator or | produce fresh supply. |
freezer. |
|
•Water running to ice maker has poor • Add filter to water supply line. Consult a water
taste or odor. | purifying company. |
• Ice not used frequently enough. | • Discard stale ice. |