NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM | CAUSE | SOLUTION |
Motor will not start. | ✓ Electric Plug | Push plug securely into outlet. |
|
| Try another outlet. |
|
| Check circuit breaker. |
|
|
|
Motor suddenly stops. | ✓ Thermal Cut Off | See below. |
Does not clean the carpet | ✓ Filters | Clean or replace the filters. Hint: If picking up fine |
or floor. |
| dust, the filters may not look dirty but a fine substance |
|
| tends to reduce suction when it blocks the airflow |
| ✓ Dustbag | through the filter(s). Page 5. |
| Replace the dustbag with a new dustbag. Page 6. | |
|
| Be sure the dustbag or Smartbox is properly seated |
| ✓ Hose | into the cleaner body. Page 6. |
| Be sure hose adapter is secure on back of cleaner. | |
|
| Page 9. |
|
| Remove any blockages from the hose that restrict the |
|
| airflow. Page 9. |
|
| Check to see that the end of the hose is firmly pressed |
|
| into the hose retainer in the hood of the vacuum. |
| ✓ Belt | Check base hose and long hose. Page 8. |
| Replace a broken, cut, loose or out of shape belt. | |
| ✓ Brush Roll | Clean hair and thread from bristles and end cap area. |
|
| Replace brush roll if bristles are worn. |
|
|
|
No suction at the end of hose. | ✓ Hose Adapter | Be sure hose adapter is secure. Page 9. |
| ✓ Filters | Clean or replace the filters. Hint: If picking up fine |
|
| dust, the filters may not look dirty, but a fine substance |
|
| tends to reduce suction when it blocks the airflow |
| ✓ Hose | through the filters. |
| Remove any clogs from the hose that restrict the | |
| ✓ Dustbag | airflow. Check base hose and long hose. Page 9. |
| Change dustbag. | |
|
|
|
Noise from the brush roll | ✓ Brush Roll | Remove hood and clean debris or items from the brush |
area. | ✓ Belt | roll area. |
| Replace a broken, cut, loose or out of shape belt. | |
|
| Page 7. |
|
|
|
Cleaner is hard to push. | ✓ Floor Type Selector | Put handle in operating position. Tilt the cleaner |
|
| back to raise the front wheels off floor. Then turn the |
| ✓ Belt | knob to a higher setting. |
| Replace a broken, cut, loose or out of shape belt. | |
|
| Page 7. |
|
|
|
Cleaner height knob will | ✓ Floor Type Selector | Hint: Put handle in operating position. Tilt the |
not turn. |
| cleaner back to raise the front wheels off floor. |
|
| Then turn the knob. |
|
|
|
Missing parts |
| Call 08706 055055. Know the model and serial |
|
| numbers when you call. |
|
|
|
Questions? |
| Call 08706 055055. Know the model and serial |
|
| numbers when you call. |
|
|
|
Thermal Cut Off
This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly shuts off, push the on/off switch off (0) and unplug the cleaner. Check the cleaner for a possible source of overheating such as a full dustbag, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before at- tempting to use the cleaner. After the 30 minute period, plug the cleaner back in and push the on/off switch on (l). If the cleaner still does not run, please call Electrolux Customer Care on 08706 055055.
10