Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some
solutions.
Customer important notice: If the TVcan not be operated, please unplug the power and restart.
Symptoms
TV will not turn on
No picture, no sound
No sound, picture OK
Poor sound, picture OK
Poor picture, sound OK
Unable to select a certain
channel
Poor colour or no colour
The remote control does
not operate
Disorder display at power on
Possible Solutions
•Make sure the power cord is plugged in, then press Power (Standby).
• The remote control batteries may be dead. Replace the batteries.
• Unplug the VGA wire and plug the power wire again.
= Check if you have set the timer off.
= Check the antenna/cable connections.
• Press [Display] to see if you have selected the right signal source.
• The sound may be muted. Press [VOL+ ] on the remote control.
• The station may have broadcast difficulties. Try another channel.
• Check the speakers cable connections.
• The station may have broadcast difficulties. Try another channel
• Check the speakers cable connections.
• Check the antenna connections.
• The station may have broadcast difficulties. Try another channel.
• Adjust the picture from the menu.
• The channel may be skipped. Choose this channel by directly selecting
the buttons from the remote control.
• The station may have broadcast difficulties. Try another channel.
• Adjust Saturation in the Video settings menu.
= There may be an obstruction between the remote control and the
remote control sensor.
= The batteries may be installed with a wrong polarity.
• The remote control batteries may be dead. Replace the batteries.
• This may be caused because of a very short interval between POWER
OFF and ON.
• Unplug the power and restart.
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