Problem

Suggestion(s)

 

 

No image appears on screen.

Check that the video cable and power connectors are

 

properly connected as described in Chapter 2.

 

Make sure the pins of the connectors are not crooked or

 

broken.

 

Check that power switch of the touchmonitor has been

 

pressed and LED on the front of touchmonitor is lit.

 

Test the power supply by trying different cables, or a

 

different wall outlet or plug another appliance into the

 

outlet.

 

Make certain the video cable is properly connected and that

 

it is not damaged. Check for bent pins on the cable

 

connectors.

 

Ensure that your computer and video card are properly

 

configured (consult video card documentation) and the

 

video card is firmly seated in the card slot of the computer

 

motherboard.

Partial image or incorrectly displayed

Check whether the resolution of your computer is higher

image

than that of the LCD touchmonitor.

 

Check that the video cable from the monitor has been

 

securely and correctly connected to the video connector at

 

the rear of the computer.

 

Reconfigure the resolution of your computer to make it less

 

than or equal to 1280 x 1024. See Appendix A for more

 

information on resolution.

Image is unstable and flickering

Use the Auto Tracking function to make an adjustment. See

 

Chapter 3 for more information.

 

Check and reconfigure the touchmonitor mode of the

 

vertical refresh rate of your graphic card to make it

 

compatible with the LCD touchmonitor.

Image is scrolling

Make sure the VGA signal cable (or adapter) is well

 

connected.

 

Check and reconfigure the display mode of the vertical

 

refresh rate of your graphic card to make it compatible with

 

the LCD touchmonitor.

Touch does not work

Make sure the touchscreen cable is securely connected at

 

both ends.

 

 

4-18E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e

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Elo TouchSystems 1725L Series manual Partial image or incorrectly displayed