Closed Caption Problem

Possible Remedy

My TV is showing captions

• You are watching a live broadcast and spelling errors made by the

that are misspelled.

• closed captioning production company may pass through uncorrected.

 

• A prerecorded program will not show any misspelled words because

 

• of the normal time available for editing the captions.

My TV will not show the text

• Captions that are delayed a few seconds behind the actual dialogue

in its entirety or there is a delay of

• are common for live broadcast. Most captioning production companies

what is being said.

• can display a dialogue to a maximum of 220 words per minute. If a

 

• dialogue exceeds that rate, selective editing is used to insure that the

 

• captions remain up-to-date with the current TV screen dialogue.

My captions are scrambled with

• Interference caused by building, power lines, thunderstorms, etc.

white boxes on the TV screen.

• may cause scrambled or incomplete captions to appear.

My program guide listed a TV show

• Broadcasters may at times use a time compression process to the

as being closed captioned but none

• actual program so that additional advertising time can be given.

of the captions were displayed.

• Since the decoder cannot read the compressed information,

 

• captions will be lost.

My TV screen shows a black box

• You are in the TEXT mode. Select CAPTION mode or CAPTION

on certain channels.

• [OFF].

 

 

DVD Mode

Problem

Corrective Action

No picture.

• Connect the video cables firmly.

 

• Insert a correct video disc that plays on this TV/DVD.

 

• Press SELECT on the remote control to select DVD mode. Next,

 

press PLAY or OPEN/CLOSE. Then, try other DVD feature.

Disc cannot be played.

• Insert the disc.

 

• Clean the disc.

 

• Place the disc correctly, with the label side up.

 

• Cancel the parental lock or change the control level.

No sound.

• Connect the audio cables firmly.

 

• Turn the power of the audio component on.

 

• Correct the audio output settings.

 

• Correct the input settings on the audio component.

No DTS audio is output.

• This TV/DVD does not support DTS audio. This is not a malfunction.

Distorted picture.

• There are some cases where pictures may be slightly distorted, which are not a

 

sign of a malfunction.

 

• Although pictures may stop for a moment, this is not a malfunction.

Audio or subtitle language

• The selected language is not available for audio or subtitles on the DVD.

does not match the set up

This is not a malfunction

The camera angle cannot be changed

• The DVD does not contain sequences recorded from different camera

 

angles. This is not a malfunction

Audio or subtitle language cannot be

• The DVD does not contain audio source or subtitles in the selected

changed

language. This is not a malfunction.

“Prohibited icon” appears on the

• That operation is prohibited by the player or the disc.

screen, prohibiting an operation

This is not a malfunction.

CD sound dropout

• Scratched disc. Replace the disc with unscratched one.

No CD reproduction

 

DVD picture dropout

 

DVD picture freeze

 

DVD picture in mosaic

 

No DVD reproduction

 

 

 

NOTES:

 

•

•

Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Owner’s Manual for details on correct operations.

Playback from a desired track and random playback are not available during program playback.

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Emerson EWC20D3 Normal time available for editing the captions, Sign of a malfunction, Audio or subtitle language
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EWC20D3 specifications

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