Emerson SB231 Troubleshooting Guide, Authorized Service Service Center, Call Toll Free, Symptom

Models: SB230 SB231

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TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

Should this unit exhibit a problem, check the following before seeking service.

Symptom

Possible Cause

Solution

Radio

 

 

 

 

 

Noise or sound distorted

Station not tuned properly for

Retune the AM or FM broadcast

on radio broadcasts.

AM or FM.

station.

 

FM: Telescopic antenna is not

Reorient FM telescopic antenna.

 

properly adjusted.

 

 

AM: Unit is not positioned

Rotate unit until best reception is

 

correctly.

obtained.

AM or FM, no sound.

FUNCTION switch not set to RADIO.

Set FUNCTION switch to RADIO.

 

 

 

 

Volume at minimum.

Increase volume.

 

 

 

Compact Disc Player

 

 

 

 

 

CD Player will not play.

FUNCTION switch not set to CD.

Set FUNCTION switch to CD.

 

 

 

 

CD is not installed or installed

Insert CD with label side up.

 

upside-down.

 

 

 

 

CD skips while playing.

Disc is dirty or scratched.

Wipe disc with cloth or use

 

 

another disc.

 

 

 

General

 

 

No sound.

Power cord disconnected.

Connect power cord.

 

 

 

 

No batteries, or weak, dead or

Insert fresh batteries correctly.

 

inserted incorrectly.

 

 

 

 

 

TO FIND THE LOCATION AND

®

PHONE NUMBER OF YOUR

NEAREST AUTHORIZED

 

AUTHORIZED SERVICE SERVICE CENTER...

CALL TOLL FREE: 1-800-695-0098

FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE

PLEASE CALL:

1-800-898-9020

FOR CUSTOMER SERVICE, PLEASE WRITE TO:

Emerson Radio Corp.

Consumer Affairs Dept.

1901 Diplomat Drive

Farmers Branch, TX 75234

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Emerson SB231 Troubleshooting Guide, Authorized Service Service Center, Call Toll Free, Symptom, Possible Cause, Solution