MASTER PARTS DISTRIBUTOR LIST

To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the nature of the problem with the unit.

To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. This list grows from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.

Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.

Star-Fire Distributors

Dey Distributing

1355 Evans Avenue

1401 Willow Lake Boulevard

Akron, OH 44305

Vadnais Heights, MN 55101

Phone: 330-630-2794

Phone: 651-490-9191

Toll Free: 800-875-6220

Toll Free: 800-397-1339

Fax: 330-633-8701

Website: www.deydistributing.com

Parts: Heater & Hearth and Grills

Parts: Heater & Hearth

 

 

East Coast Energy Products

Victor Division of F. W. Webb Company

10 East Route 36

200 Locust Street

West Long Branch, NJ 07764

Hartford, CT 06114

Phone: 732-870-8809

Phone: 860-722-2433

Toll Free: 800-755-8809

Toll Free: 800-243-9360

Fax: 732-870-8811

Fax: 860-293-0479

Website: www.eastcoastenergy.com

Toll Free Fax: 800-274-2004

Parts: Heater & Hearth and Grills

Websites: www.fwwebb.com & www.victormfg.com

 

Parts: Heater & Hearth and Grills

HOW TO ORDER REPAIR PARTS

Parts Not Under Warranty

Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu- tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the service person/dealer.

Warranty Parts

Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for warranty parts.

All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number from the name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following appropriate illustration and list. Be sure to give all this information . . .

Appliance Number

 

 

 

 

 

Part Description

 

 

Appliance Serial Number

 

 

 

 

Part Number

 

 

 

Type of Gas (Propane or Natural)

 

 

 

 

 

 

 

Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.

Shipments contingent upon strikes, fires and all causes beyond our control.

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Empire Comfort Systems VFSUR24-2 Master Parts Distributor List, HOW to Order Repair Parts, Parts Not Under Warranty

VFSUR18-2, VFSUR30-2, VFSUR24-2 specifications

Empire Comfort Systems is renowned for its innovative heating solutions, and the VFSUR series exemplifies their commitment to quality and performance. The VFSUR24-2, VFSUR30-2, and VFSUR18-2 models are direct vent, free-standing gas stoves that combine timeless design with modern technology, making them ideal for both heating and aesthetic enhancement in any living space.

One of the standout features of the VFSUR series is their impressive heating capacity. The VFSUR18-2 offers a maximum output of 18,000 BTUs, the VFSUR24-2 delivers 24,000 BTUs, and the VFSUR30-2 tops out at 30,000 BTUs. This range allows homeowners to choose a model that best fits their space and heating needs, effectively warming areas from smaller rooms to larger open living areas.

Another significant characteristic of the VFSUR models is their direct vent technology, which allows for safe and efficient ventilation. This system draws air from outside for combustion while expelling exhaust gases outside as well, creating a sealed combustion environment that enhances safety and minimizes heat loss. This technology also ensures that indoor air quality is maintained, making these stoves an excellent choice for energy-conscious homeowners.

The VFSUR series features a stylish design that incorporates a traditional look with modern elements. With various finish options and decorative doors, these stoves can complement any home décor. The large viewing window provides a cozy ambiance, allowing users to enjoy the beauty of the flames while the stove efficiently heats the space.

Additionally, the VFSUR models are equipped with an advanced millivolt system that allows for reliable operation even during power outages. This feature ensures that users will have continuous warmth regardless of external conditions. The models are also compatible with optional remote controls, providing convenience in adjusting settings from anywhere in the room.

In summary, Empire Comfort Systems VFSUR series – including the VFSUR24-2, VFSUR30-2, and VFSUR18-2 – represent a fusion of efficiency, safety, and style. With impressive BTU outputs, advanced direct vent technology, and aesthetic versatility, these gas stoves are perfect for anyone looking to enhance their home heating experience while enjoying the warmth and beauty of a traditional fireplace.