Enterasys Networks BL-89520ENT manual 1 Troubleshooting Checklist, Problem, Recommended Action

Models: BL-89420ENT BL-89520ENT BL-89620ENT BL-89720ENT BL-89710ENT

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Troubleshooting

3

Troubleshooting

Refer to Table 3-1for a checklist of problems and recommended actions to resolve the problem. If additional support is needed, refer to “Getting Help” on page x.

Table 3-1 Troubleshooting Checklist

Problem

Recommended Action

 

 

Unit is plugged into the Enterasys

Verify the use of a good AC cable with a good

Mid-Span Power Hub, but main power

ground connection.

indicator is “off.”

Verify that the AC is “hot” and that voltage is from

 

 

100 VAC to 264 (50 Hz to 60 Hz).

 

For the 20-port or 10-port Mid-Span Power Hub, if

 

the internal fan is working, there may be an internal

 

circuitry fault or an internal voltage is out of

 

specification. If the fan is not working, there may be

 

an internal power supply fault.

 

 

Unit is plugged in and running, but the

Verify that all fan openings are clear.

20-port or 10-port Mid-Span Power Hub

Verify that the metal case is not damaged.

fans are not working.

Verify that there are no loose parts inside the Mid-

 

 

Span Power Hub.

 

Product Considerations:

 

BL-89500ENT, BL-89400ENT, BL-89700ENT Series

 

If needed, check and replace fuse F1, with a

 

2.0 A rated fuse

 

BL-89600ENT Series

 

If needed, check and replace fuse F3, with a

 

2.0 A rated fuse

 

 

Unit is plugged into the 20-port or 10-port

Verify that the unit (BL-89500ENT, BL-89400ENT,

Mid-Span Power Hub and running, but fails

BL-89700ENT or BL-89600ENT) is electrically

when a PoE client is installed.

insulated from ground (ground-isolated).

No power is supplied to PoE client.

Using an insulated bracket and nylon washers/

 

screws may be necessary.

Mid-Span Power Hub 20-Port and 10-Port User’s Guide 3-1

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Enterasys Networks BL-89520ENT manual 1 Troubleshooting Checklist, Problem, Recommended Action, Product Considerations