11. TROUBLE SHOOTING
Problem | Possible Cause | Solution |
Spark will not arc to the pilot after | Defective piezo ignitor | Check connections to ignitor |
repeated pressing of spark ignitor |
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| Broken spark electrode | |
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| replace, electrode if broken |
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| adjust by loosening screws on pilot base. |
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| Adjust away from burner and |
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Pilot will not remain lit | Problem with thermocouple circuit | |
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| to rear of valve. If loose, tighten lightly |
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| thermocouple. If the pilot is to small - Check |
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| gas pressure, adjust pilot rate screw, check pilot |
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| head for blockage. |
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| must be greater than 5 mV. If low , replace |
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| thermocouple. |
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| Air in gas line - (Pilot flame dies while | |
| knob is depressed.) | |
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Burners will not remain lit | Problem with thermopile circuit | |
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| low see “Pilot will not stay lit” |
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| when burner switched on. |
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| BV only: - Check for spillage at draft hood that |
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| may trip spill switch. |
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Flame lifting | - Leak in vent pipe | |
| - Improper vent configuration | |
| - Terminal may be recirculating flue | |
| gases | |
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BV only: insufficient air for | - Air tight house | - supply make up air to the unit. |
combustion | - A Vacuum in room due to other air |
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| moving device |
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Glass fogs up | Normal conditions - after the appliance warms up glass will clear | |
| ** Due to additives in gas, glass may get hazy during normal use** | |
| Clean when needed. |
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Blue flames | Normal during start - flame will yellow as the appliance heats up. | |
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Flames are burning “dirty” or Sooting | Flame impingement | |
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| shutters |
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| see also “Burners will not stay lit” |
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