Technical Support (FAQ)

EN-780e

 

 

 

 

 

Problem

Possible Solution

 

 

 

 

 

 

 

 

 

 

Power LED is not ON

• Make sure the power button is ON.

 

 

 

• Make sure the power cord is properly connected to a grounded power outlet

 

 

and to the monitor.

 

 

 

 

 

 

No Plug & Play

• Confirm that your computer is Plug & Play compatible.

 

 

 

• Confirm that your video card is Plug & Play compatible.

 

 

 

• Inspect the video cable and make sure that none of the pins are bent.

 

 

• Make sure the Envision monitor drivers are installed

 

 

 

(ENVISION monitor drivers are available at: www.ENVISIONmonitor.com)

 

 

 

 

 

Picture is fuzzy

• Adjust the Contrast and Brightness settings.

 

 

 

 

 

Picture bounces or a

• Move electrical devices away from the monitor. They may be causing

 

wave pattern is present

electrical interference.

 

 

in the picture

 

 

 

 

 

 

Power LED is ON (green

• Press a key on the keyboard or wiggle the mouse to re-activate the monitor.

 

or orange light is ON) but

• Make sure the video cable is properly connected to the computer.

 

there is no video or pic-

• Inspect the video cable and make sure none of the pins are bent.

 

ture.

• Make sure your computer is operating correctly by pressing the CAPS

 

 

LOCK key and observing whether the CAPS LOCK light turns ON or OFF.

 

 

 

 

Missing one of the pri-

• Inspect the video cable and make sure that none of the pins are bent.

 

mary colors (RED,

• Make sure the video cable is properly connected to the computer.

 

GREEN, or BLUE)

 

 

 

 

 

 

Screen image is not cen-

• Adjust the Horizontal, Vertical or Zoom settings in the OSD window.

 

tered or sized properly

 

 

 

 

 

 

 

Picture has color defects

• Adjust the User Color setting in the OSD window.

 

 

(white does not look

 

 

 

white)

 

 

 

 

 

 

EN-780e

11

31MY02

 

Page 11
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Envision Peripherals EN-780e 17, EN-780e_31MY02 user manual Technical Support FAQ, Problem Possible Solution

EN-780e_31MY02, 31MY02, EN-780e 17, EN-780e 1 specifications

Envision Peripherals has developed the EN-780e, a versatile and compact display solution designed for diverse applications in the digital signage sector, education, and office environments. The EN-780e series stands out with its sleek design and intuitive features that enhance user experience and functionality.

One of the key features of the EN-780e is its impressive 17-inch display, offering a resolution of 1280 x 1024 pixels. This resolution ensures that images appear sharp and clear, making it ideal for both presentations and interactive displays. The EN-780e utilizes advanced LCD technology, ensuring vibrant colors and wide viewing angles, which are crucial for collaborative environments.

The EN-780e is equipped with various connectivity options, including HDMI, VGA, and USB ports, allowing users to connect multiple devices seamlessly. This versatility makes it an excellent choice for professional settings where users often switch between different laptops or computers. Additionally, the EN-780e supports plug-and-play functionality, requiring no additional software installations for quick setup.

This model also incorporates energy-efficient technology, allowing it to operate with lower power consumption. This focus on sustainability not only reduces operating costs but also appeals to environmentally conscious consumers. With its lightweight and compact design, the EN-780e can be easily mounted on walls or placed on desks, saving valuable space without compromising performance.

Further enhancing its usability, the EN-780e features built-in speakers that provide quality audio, eliminating the need for external sound systems in many cases. This all-in-one capability is particularly beneficial in educational settings or corporate meetings, where audio-visual presentations are common.

Another notable aspect of the EN-780e is its durability, designed to withstand the rigors of continuous use in busy environments. Its robust construction ensures longevity, making it a wise investment for organizations looking for reliable display solutions.

Overall, the Envision Peripherals EN-780e stands out through its combination of performance, efficiency, and flexibility. As businesses and educational institutions continue to seek advanced display technologies, the EN-780e meets and exceeds expectations, delivering a comprehensive solution for a wide range of visual communication needs.