Technical Support (FAQ)

EN-985e

 

 

 

Problem

Possible Solution

 

 

 

 

 

 

 

Power LED is not ON

• Make sure the power button is ON.

 

 

• Make sure the power cord is properly connected to a grounded power

 

outlet and to the monitor.

 

 

 

 

No Plug & Play

• Confirm that your computer is Plug & Play compatible.

 

 

• Confirm that your video card is Plug & Play compatible.

 

 

• Inspect the video cable and make sure that none of the pins are bent.

 

• Make sure the Envision monitor drivers are installed

 

 

(ENVISION monitor drivers are available at: www.ENVISIONmonitor.com)

 

 

 

Picture is fuzzy

• Adjust the Contrast and Brightness settings.

 

 

 

Picture bounces or a wave

• Move electrical devices away from the monitor. They may be causing

pattern is present in the

electrical interference.

 

picture

 

 

 

 

Power LED is ON (green

• Press a key on the keyboard or wiggle the mouse to re-activate the

or orange light is ON) but

monitor.

 

there is no video or

• Make sure the video cable is properly connected to the computer.

picture.

• Inspect the video cable and make sure none of the pins are bent.

 

• Make sure your computer is operating correctly by pressing the CAPS

 

LOCK key and observing whether the CAPS LOCK light turns ON or OFF.

 

 

Missing one of the

• Inspect the video cable and make sure that none of the pins are bent.

primary colors (RED,

• Make sure the video cable is properly connected to the computer.

GREEN, or BLUE)

 

 

 

 

Screen image is not

• Adjust the Horizontal, Vertical or Zoom settings in the OSD window.

centered or sized properly

 

 

 

 

 

Picture has color defects

• Adjust the User Color setting in the OSD window.

 

(white does not look white)

 

 

 

 

 

EN-985e

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Envision Peripherals EN-985E user manual Technical Support FAQ, Problem Possible Solution
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EN-985E specifications

The Envision Peripherals EN-985E is a cutting-edge monitor that caters to the needs of both professional and casual users. Designed to deliver exceptional visual performance, the EN-985E offers a 19-inch display that boasts a resolution of 1280x1024 pixels. This optimal resolution provides sharp images and crisp text, making it suitable for a variety of applications, from office work to gaming.

One of the standout features of the EN-985E is its use of advanced LCD technology, which enhances color accuracy and provides wider viewing angles. With a contrast ratio of 1000:1, users can expect deep blacks and vibrant colors, making it an ideal choice for graphic design, photo editing, and multimedia consumption. The monitor also features a quick response time of just 5 ms, reducing motion blur during fast-paced video playback and gaming sessions.

In terms of connectivity, the EN-985E is equipped with both VGA and DVI ports, ensuring compatibility with a wide range of devices, from older computers to modern laptops. The inclusion of built-in speakers adds added convenience, allowing users to enjoy multimedia content without the need for external audio devices.

Ergonomics is another significant aspect of the EN-985E design. With adjustable tilt functionality, users can easily customize the angle of the monitor for their comfort, reducing strain during prolonged use. The monitor is also VESA mount compatible, making it easy to integrate into different workspace setups.

Energy efficiency is a priority for the EN-985E, as it features an Eco mode that helps reduce power consumption. This not only contributes to lower electricity bills but also aligns with environmentally-friendly practices.

Overall, the Envision Peripherals EN-985E stands out for its combination of performance, versatility, and user-friendly features. Its solid build quality, impressive display capabilities, and ergonomic design make it a reliable choice for anyone in need of a functional and stylish monitor. Whether for professional use in a corporate environment or for personal entertainment, the EN-985E is equipped to meet diverse user needs, ensuring a seamless and enjoyable viewing experience.
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