Troubleshooting Procedures

If the LCD monitor fails to function correctly, please follow the following steps for a possible solution.

1.Perform the adjustments according to Operating the Monitor.

2.Refer to the following items if you cannot find a proper item listed in the Operating the Monitor or if the problem remains.

3.If the problem you have experienced is not described below or you cannot correct the problem, stop using the monitor and contact your dealer or the nearest service center for further assistance.

PROBLEM

CHECK TO SEE

No Display.

 

a) Power indicator

If the power cord is firmly plugged in the socket.

If the power switch is turned on.

does not light up.

If the AC socket is OK. Please check using another piece of equipment.

 

 

If the blank screen saver is active, touch the keyboard or mouse.

b) Power indicator

Increase the CONTRAST and/or BRIGHTNESS.

If the computer is ON.

is green.

 

If the signal cable is properly connected.

 

 

If the signal timing of the computer is within the spec of the monitor.

c) Power indicator

If the monitor is on power management mode, touch the keyboard or the mouse.

If the computer is ON.

is amber.

If the signal cable is properly connected.

 

If the signal timing of the computer is within the spec.

Display is too

If the video output level of the computer is within the spec.

dark or too bright.

Display is not in

If the signal timing of the computer is within the spec.

the center.

 

Display is

If the power voltage is within the spec.

shaking.

If the signal timing of the computer is within the spec.

Display is not

If the signal cable is properly connected.

If the signal timing of the computer is within the spec.

synchronized.

If the video output level of the computer is within the spec.

 

4.When “ATTENTION” is displayed:

a. “POWER MANAGEMENT” is set to “OFF”

(1)Check if the signal cable is connected correctly to the computer.

(2)Check if the cable is broken.

After 5 seconds

of Display

b.“POWER MANAGEMENT” is set to “ON”

(1)Check the signal cable is connected.

(2)Check the cable line is broken.

(3)Check the “POWER MANAGEMENT”

function is operated correctly.

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Envision Peripherals EN5400 user manual Troubleshooting Procedures, Check to see, Shaking
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EN5400 specifications

The Envision Peripherals EN5400 is a versatile and feature-rich display that has garnered attention from both professionals and casual users alike. This 54-inch digital signage monitor is designed to deliver exceptional visual quality, making it a perfect choice for various applications such as retail environments, conference rooms, and educational settings.

One of the standout features of the EN5400 is its ultra-high-definition resolution, which offers stunning picture clarity and vibrant colors. With a resolution of 3840 x 2160 pixels, the monitor ensures that every detail is rendered sharply, allowing for a captivating viewing experience. This level of detail is particularly beneficial for presentations, advertising, and multimedia displays.

The monitor is equipped with advanced LED backlighting technology, which not only enhances brightness but also improves energy efficiency. This means that users can enjoy bright and vivid colors while reducing overall power consumption, making it an environmentally friendly option. Furthermore, the display boasts a wide viewing angle that ensures optimal visibility from various positions, making it suitable for large audiences.

To cater to diverse connectivity needs, the Envision Peripherals EN5400 features multiple input options, including HDMI, DisplayPort, and USB. This flexibility allows users to connect a variety of devices, such as laptops, media players, and desktop computers, streamlining setup and use. Additionally, the monitor supports plug-and-play functionality, making it easy to switch between different sources without hassle.

Another important characteristic of the EN5400 is its robust build quality. Designed for continuous operation, this monitor is ideal for commercial environments where reliability is crucial. With a resilient exterior and durable components, the EN5400 can withstand the demands of everyday use.

The monitor also incorporates user-friendly features, such as an intuitive on-screen display (OSD) menu that allows for easy navigation and customization of settings. Users can adjust brightness, contrast, and color settings to achieve the desired visual outcome, ensuring that content is always displayed in the best possible light.

In conclusion, the Envision Peripherals EN5400 is a powerful and reliable display solution that offers unmatched image quality, versatile connectivity, and robust features. Whether for business presentations, retail advertising, or educational purposes, the EN5400 stands as a top choice for users seeking a high-performance monitor that meets a wide range of needs.
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