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Customer Support

Technical Support Web Site

EPSON's Technical Support Web Site provides help with
problems that cannot be solved using the troubleshooting
information in your printer documentation. If you have a Web
browser and can connect to the Internet, access that site at:
http://support.epson.net/StylusPhoto1290

Contacting Customer Support

If your EPSON product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. If customer support for your area is not listed below,
contact the dealer where you purchase d your product.
Customer sup port will be able to help you much mor e quickly if
you give them the following information:
❏Product serial number
(The serial number label is usually on the back of the product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in the product
software.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications you
normally use with your product