Questions?
Here’s where to look for answers:
Click the Help or ? button that appears on the screen when you’re using these programs.
Epson Technical Support
Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services described below:
•World Wide Web
From the Internet, you can reach Epson Support at http://support.epson.com.
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Automated Telephone Services
To use Automated Telephone Services, you must have a touch tone telephone and call (800)
Perfection 2480 Photo: Use code 70555
Perfection 2580 Photo: Use code 70560
To Speak to a Customer Service Representative
Dial (562)
Before you call, please have the following information ready:
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Product name (Perfection 2480 Photo or Perfection 2580 Photo)
Product serial number (located on the bottom of the scanner)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Software Technical Support
Software | Telephone* | Internet and |
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Epson Scan | U.S.: (562) | support.epson.com |
| Canada: |
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| (905) |
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| 6 AM to 6 PM, Pacific Time, |
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| Monday to Friday |
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Epson Smart Panel | (510) | www.newsoftinc.com |
Presto! BizCard® | Fax: (510) | contactus@newsoftinc.com |
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ABBYY® FineReader® | (510) | www.abbyyusa.com |
Sprint | Fax: (510) | support@abbyyusa.com |
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ArcSoft | (510) | www.arcsoft.com |
PhotoImpression | 8:30 AM to 5:30 PM, Pacific | support@arcsoft.com |
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| Time, Monday to Friday |
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* Toll or long distance charges may apply.
Epson is a registered trademark and Epson Smart Panel is a trademark of Seiko Epson Corporation. Perfection is a registered trademark and SoundAdvice is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2004 by Epson America, Inc. 5/04 |
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